In the Customer Success area, you will support the clients in the daily management, participate in moments of gathering input on their business needs and be involved in the analysis and interpretation of client information in the decision-making process. You will respond to basic customer requests and will support the tutor during the client presentation.

You will acquire skills related to the FMCG and distribution market, familiarize yourself with the most advanced tools and the main metrics for the analysis.

We are looking for a Native Italian speaker who is immediately available to start, ideally at the beginning of July 2026.

 

RESPONSIBILITIES:

• Support Customer Success executives in analyzing in-market data, studying results, and summarizing insights in emails, reports, and slides
• Manage basic client requests
• Deliver insights on FMCG/retail phenomena and consumer behaviors
• Be point of contact and interface with several company departments, in order to be a collector among them and the clients 
• Prepares and delivers quantitative analysis and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations. Proposes calculation of Quantified Business Opportunity.

 

A LITTLE BIT ABOUT YOU:

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with colleagues matters to you, and that motivates you to sift through data for a new angle; with experience and using the most advanced tools you will become fast and agile in this. You can identify the narratives behind numbers, and you’re always looking for what’s next.

• Degree in Management, Economics, Marketing, Statistics, Information Management
• Native in Italian and good level of English
• Immediately available to start (by beginning of July 2026)
• Excellent analysis and numerical reasoning skills
• Excellent interpersonal and teamwork skills
• Interest in the consumer goods market
• Knowledge of Office Packages (Excel, PowerPoint)

 

What we can offer: 
•    Work in dynamic environment engaging with local and global companies. 
•    Benefits & flexible working hours, hybrid work options. 
•    Internal trainings will be provided together with detailed onboarding agenda.  
•    Access to learning platforms
•    Staff and team events 
 

 

#LI-FC

#Hybrid

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion