Job Title: Communications Manager

Role: Freelancer

Duration: 6 months

Location: India (Remote)

About the role:

We are seeking a dynamic and strategic Communications and Project Manager who thrives in an autonomous environment and excels in driving initiatives from concept through to execution. As a pivotal member of our leadership team, this role will steer the development and implementation of innovative communication strategies and ensure the seamless delivery of projects. The ideal candidate is a self-starter with the ability to navigate complex challenges independently while fostering a collaborative and communicative culture across the organisation.

What you will be doing:

Strategic Office Management:

• Lead and manage all invoicing processes with precision, identifying opportunities for financial enhancement and operational efficiency.
• Strategically compile, analyze, and deliver comprehensive Management Information (MI) packs to drive data-informed decision-making at the executive level.
• Oversee and champion the onboarding and training processes for new staff to ensure a seamless integration into our organization’s culture and operations.
• Craft and implement innovative office policies and procedures designed to boost productivity and operational effectiveness.

Autonomous Project Management:

• Independently spearhead the planning, execution, and oversight of internal and external projects, ensuring strict adherence to timelines, budgets, and quality benchmarks.
• Maintain comprehensive project trackers and financial documentation for heightened transparency and accountability.
• Propel the development of proactive project strategies and innovative process improvements that align with broader organizational objectives.
• Serve as a critical liaison among cross-functional teams, facilitating smooth and fluid communication and collaboration.

Advanced Administrative Duties:

• Maintain compliance with corporate policies by effectively managing OMG Compliance and essential employee records.
• Coordinate the creation and dissemination of high-impact internal communications and newsletters.
• Facilitate and organize strategic meetings, preparing focused agendas, recording actionable minutes, and ensuring follow-up on key decisions.

Expert Communication & Reporting:

• Develop and implement comprehensive communication strategies to ensure clarity and efficiency across departments.
• Prepare and present detailed reports and data-driven presentations for executive management reviews, supporting strategic alignment and initiatives.
• Manage internal communication platforms and maintain optimized email distribution lists to enhance information flow.

Content Asset Management & Maintenance:

• Ensure accurate cataloging of content assets with appropriate documentation.
• Collaborate with agencies and internal resources to meet completeness and compliance standards for final files.
• With Content Compliance & Governance, ensure asset accuracy for Digital Asset Management (DAM) systems through best practices in licensing, metadata, and documentation.
• Establish standard reporting processes for timely project execution and asset lifecycle management.
• Guide or support audits and asset-related work, including system access and archival processes.
• Develop Standard Operating Procedures and coordinate training initiatives to foster best practices.

Content Review & Approval System:

• Provide functional support to set up projects and resolve issues in collaboration with division functions and Marketing Technology.
• Develop and update training materials, policies, and supporting documents to ensure operational effectiveness.
• Serve as the primary contact for division-specific internal audits.

Content Compliance, Standards & Guidelines:

• Assist the Content Compliance & Governance team in setting asset standards and supporting corporate licensing and purchasing processes.
• Support training and consultation related to content creation policies and standards, leveraging necessary Subject Matter Experts (SMEs) as required.
• Train internal personnel, external agencies, and consult as needed to ensure compliance and standard adherence.

What you need to be great in this role:

• Demonstrated experience creating and/or managing content within associated systems and processes that allow for operational effectiveness and efficiencies.
• Excellent Project Management skills with a strong competency in creating, improving, and driving processes, training, and organizational influence.
• Creative, technical, probing, and analytical aptitude.
• Outstanding attention to detail, coupled with solid follow-through and documentation.
• Collaborative, flexible and adaptable within a fast-paced, highly matrixed, highly regulated, and geographically diverse business environment.
• Strong verbal and written communication skills with ability to drive organizational alignment.
• Innate curiosity to discover and solve process deficiencies and efficiencies; and challenge the status quo.
• Desire to operate (and thrive) within an innovative and creative environment.
• Agile team player who will support change with enthusiasm, thoughtfulness, and a commitment to personal and team development.
• Self-starter, self-motivated, deadline-focused, and agile mindset with strong skills in multi-tasking.
• Bachelor’s degree in Business Administration, Communications, or related field.
• Minimum of 3 years in senior office or project management roles with a focus on independent success.
• Advanced proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Superior organizational skills with strategic multitasking and time management focus.
• Strong written and verbal communication skills.
• Familiarity with Dual Track Agile, Lean UX or Design Thinking
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Req ID: 16422

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