About the Team

OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the Ads Solutions team partners closely with advertisers, agencies, and strategic partners to help businesses unlock value through AI-powered advertising solutions while maintaining strong standards for user trust, platform integrity, and responsible innovation.

As OpenAI’s advertising business continues to scale globally, this leader of the EMEA Ads Solutions team plays a critical role in driving revenue growth, building strategic advertiser relationships, and shaping the future of advertising products across some of the world's most dynamic markets. This role reports directly to the VP of Global Ads Solutions and will be a key member of their executive team.

About the Role

We are seeking a Regional Manager, Ads Solutions (EMEA) to lead and scale OpenAI’s advertising business across Europe. Based in Dublin or London, you will oversee a distributed team of Client Partners and Customer Success Managers supporting advertisers across the region. Our ads products will launch in the UK in early June with ongoing expansion across EMEA on an ongoing basis; this leader will play a key role in shaping that strategy and execution.

This is a highly strategic leadership role responsible for driving regional revenue growth, building and developing high-performing teams, and establishing OpenAI as a trusted partner to advertisers throughout EMEA. You will own regional commercial performance while partnering closely with Product, Engineering, Marketing, Operations, and Policy teams to ensure customer feedback influences product development and market strategy.

The ideal candidate combines strong people leadership, commercial acumen, operational rigor, and a passion for building businesses in fast-moving environments. You are equally comfortable coaching teams, engaging with senior executives, navigating complex market dynamics, and helping shape the long-term strategy for OpenAI’s Ads business.

This role is based in our Dublin or London office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to eligible candidates.

In this role you will:

• Lead, coach, recruit, and develop a team of Client Partners and Customer Success Managers across EMEA, fostering a high-performance and customer-centric culture

• Formulate strategies for regional expansion, including country prioritization, partner strategy (both agencies and tech partners), and consideration for outsourced channel partners and resellers

• Own regional revenue goals and business performance across multiple markets, ensuring consistent execution against growth targets

• Develop and execute the EMEA commercial strategy, identifying opportunities to accelerate advertiser adoption, retention, and expansion

• Partner with sales and customer success leaders to optimize customer engagement throughout the entire advertiser lifecycle

• Build and maintain executive-level relationships with key advertisers, agencies, and strategic partners across the region

• Drive forecasting, pipeline management, territory planning, and business reviews to ensure operational excellence and predictable growth

• Serve as the voice of the EMEA market, bringing advertiser insights and customer feedback to Product, Engineering, and leadership teams

• Collaborate cross-functionally to support product launches, market expansion initiatives, and strategic customer opportunities

• Establish scalable processes, playbooks, and best practices that enable growth across diverse markets and customer segments

• Represent OpenAI’s advertising offering externally, including industry events, press, and other public speaking opportunities

You might thrive in this role if you:

• Have 15+ years of experience in digital advertising, media, technology, or related commercial leadership roles

• Have 10+ years of experience leading high-performing sales, account management, customer success, or revenue teams

• Are experienced in building new products from the ground up, and comfortable in a fast-paced entrepreneurial environment

• Are passionate and energized by the new possibilities of AI being applied to marketing, and have strong desire to play a role in shaping that future

• Have a proven track record of exceeding revenue targets and scaling businesses across multiple international markets

• Have experience managing distributed teams across EMEA and understand the nuances of operating across diverse cultures and business environments

• Are an exceptional people leader who enjoys recruiting, coaching, developing, and inspiring teams to achieve ambitious goals

• Can build strong relationships with C-suite executives, agency leaders, and senior decision-makers

• Have strong strategic thinking skills while maintaining a bias toward execution and operational excellence

• Are highly data-driven and comfortable using analytics to inform business decisions, prioritize investments, and drive accountability

• Thrive in ambiguous, fast-changing environments and enjoy building new businesses, processes, and teams from the ground up

• Are passionate about AI and excited by the opportunity to shape how advertisers adopt transformative technologies responsibly at scale

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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