About the Company

Role Overview

Duties and Responsibilities

Bookkeeping and finance

Raise customer invoices across both entities.

Accounts payable: process supplier invoices, schedule and process payments.

Accounts receivable: monitor aged debtors, follow up overdue accounts, and allocate receipts.

Bank reconciliation across both businesses (Private Universe and PBX Blue).

Investigate and resolve billing discrepancies and credit requests.

Procurement and vendor administration

Manage the ordering of hardware and software with distributors and vendors, and track delivery.

Process payment for hardware and software purchases.

Match supplier invoices to orders and client jobs for accurate cost recovery.

Assist with software licensing renewals: track upcoming expiries, flag renewals, and process as required.

Admin support

Maintain accurate customer, supplier, contract, and pricing records.

Keep documentation and workflows current.

Provide general administrative support and assist with ad-hoc tasks while maintaining accuracy, confidentiality, and professionalism.

Required

Proven bookkeeping experience, including invoicing, accounts payable, accounts receivable, and bank reconciliation.

Proficient with Xero or equivalent accounting software.

Confident using Microsoft 365, including Outlook, Excel, Word, OneNote, and Teams.

Strong organisation, communication, and time management skills.

Detail-oriented and able to manage priorities independently in a remote environment.

Nice to Have

Experience with Autotask PSA, IT Glue, or the broader Kaseya suite of tools.

Telecommunications billing experience, including systems such as DataGate.

BAS, superannuation, and payroll administration experience.

Previous experience in an MSP, telecommunications, technology, or professional services environment.

Proactive, customer-focused approach with a willingness to learn, take ownership, and improve processes.

KPIs / Success Measures

Accurate, timely invoicing, payments, and reconciliations across both entities.

Reduced billing discrepancies and administrative errors.

Aged debtors kept within agreed terms.

Accurate customer, supplier, and documentation records.

Licensing renewals actioned ahead of expiry.

Positive internal and customer feedback.

Business Days/Hours

Monday to Friday, full-time position. Core business hours aligned to Australian business operations (approximately 9:30am to 6:00pm AEST, NSW), with flexibility available.

Remote working environment: this role can be performed remotely, with flexibility around work schedules and public holidays. Private Universe values outcomes over rigid schedules and supports a flexible, trust-based work environment. Equipment will be provided, and suitable internet connectivity is required.