As a Territory Manager, you will play an integral part in growing Penumbra's Neuro & Peripheral Vascular Solutions in New South Wales by increasing sales and customer satisfaction within Australia and APAC as a whole. You will work with the Country Manager and National Sales Manager on a daily basis to ensure superior customer service and product use. You will also strive to meet and exceed quarterly and annual sales plan.
What You’ll Work On
• Develop relationships with existing hospitals, labs and customers
• Prospect and develop relationships with prospective customers, converting them to Penumbra solutions
• Maintain and broaden relationships with existing customers to expand their usage of Penumbra products
• Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels
• Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends
• Increase account penetration by actively promoting Penumbra's existing and new portfolio of products and solutions
• Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
• Commit to travel as necessary for sales and case support, including some travel outside of region as required to support the team • Complete other special projects or assignments as requested
• Keep current on Penumbra new products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customers
• Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence
• Attend industry trade shows, conferences, and Penumbra events as assigned. Responsible for conference lead generation and follow up; including summary reports to the wider ANZ marketing and management teams.
• Maintain accurate record of sales expenses, customer files and field sales reports required, communicating required information as needed
What You Contribute
• A Bachelor's degree Business, Biology, or related field with 5+ years of related experience, including 3+ years of medical device sales experience, or equivalent combination of education and experience
• Creativity and a passion for innovation
• Strong oral, written and interpersonal communication skills
• High degree of accuracy and attention to detail
• Proficiency with MS Word, Excel, and PowerPoint
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
• Ability to interact with not only senior leadership, but at all levels within the organization
• Ability to travel up to 30% of the time
Working Conditions
General office environment. May have business travel 30% of the time. Potential exposure to blood borne pathogens and other potentially infectious materials. Ability to wear 7-9 pounds (4kg) of lead for extended periods of time. Occasional on-call availability required 24 hours per day, 7 days per week. The employee is frequently required to stand, walk, sit, and reach with hands and arms, and to use a computer, sitting for extended periods. Specific vision abilities required by this job include ability to read, close vision, distance vision, color vision, peripheral vision, and depth perception.
