Responsibilities:

Creative Design & Brand Execution: Produce polished digital and print assets that stay true to Playbook's brand standards while supporting diverse marketing campaigns, client initiatives, and business needs. Develop brand templates, marketing collateral, presentations, experiential graphics, and other creative deliverables that ensure visual consistency across multiple sub-brands.
Creative Collaboration: Partner closely with the Associate Creative Director and cross-functional stakeholders to understand project goals, provide creative solutions, incorporate feedback, and ensure all deliverables align with the intended vision and brand strategy.
Project Management & Responsiveness: Manage multiple creative requests simultaneously while balancing shifting priorities and deadlines. Remain responsive through Slack, proactively communicate project updates, and deliver high-quality work within agreed-upon timelines.
Creative Innovation & Continuous Improvement: Bring fresh ideas, thoughtful design solutions, and creative problem-solving to every project. Continuously look for opportunities to elevate Playbook's visual identity, improve creative processes, and enhance the overall impact of design across the organization.

Requirements:

You have 5+ years of professional graphic design experience creating digital and print marketing materials.
You are highly proficient in Adobe Creative Cloud, including Illustrator, Photoshop, and InDesign.
You have experience using Google Workspace (Docs, Sheets, Slides, Drive), Canva, Slack, and Figma.
Experience with Customer.io or other email marketing platforms is preferred.
A strong online portfolio demonstrating branding, marketing, and visual design work is required.
Experience with photo editing and retouching, brand development, multi-brand design systems, basic motion graphics or video editing (After Effects or Premiere), and experiential or environmental design is a plus.

Key Competencies:

Creative Problem Solving: You approach every project with curiosity and creativity, developing thoughtful visual solutions that effectively communicate ideas while balancing brand standards, user needs, and business objectives.
Strong Communication: You communicate clearly, professionally, and proactively with stakeholders throughout the creative process. You welcome feedback, ask thoughtful questions, and keep projects moving forward through timely communication.
Adaptability: You thrive in a fast-paced environment where priorities evolve quickly. You can seamlessly shift between projects, manage competing deadlines, and maintain exceptional quality under changing business needs.
Reliability & Professionalism: You are dependable, organized, and accountable. You consistently meet deadlines, manage your workload independently, and represent Playbook with professionalism in every interaction.
Brand Excellence: You have a strong eye for design, typography, layout, and visual consistency. You take pride in producing polished, high-quality creative work that strengthens and protects the Playbook brand while elevating the experience across every touchpoint.