Talent Acquisition Partner, GTM

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

At Relay, recruiting is the engine that fuels our growth. As a Talent Acquisition Partner, you’re the closer, owning requisitions from start to finish. Our Talent Attractors drive top of funnel by generating interest and qualifying leads, while you build your pipeline, partner with hiring managers, source top talent, and deliver a world-class candidate experience.

Your impact will be measured in speed, quality, and predictability, and you'll achieve it by pushing boundaries, experimenting with new ideas, and raising the bar for how we hire. If you're energized by accountability, driven by metrics, and motivated to shape the future of the company through exceptional hiring, this is your seat.

What You’ll Be Doing

• Full-Cycle Recruiting: Own requisitions end-to-end, from intake to offer close, across G&A and GTM functions

• Sourcing: Build and nurture pipelines using outbound tactics, networks, and creative strategies

• Hiring Manager Partnership: Be a trusted advisor, guiding intakes, calibrating on profiles, and influencing candidate evaluation; managing up effectively and pushing back with confidence when needed

• Funnel Ownership: Track and improve interview velocity, pass-through rates, and time-to-fill for each role you own

• Candidate Experience: Deliver a seamless end-to-end experience by directly coordinating interviews and ensuring every touchpoint is timely, personal, and professional

• Collaboration with Talent Attractors: Partner closely when sourcing support is provided, ensuring top-of-funnel pipelines are healthy, targeted, and converting

• AI-Driven Recruiting: Leverage available and discover new AI tools for sourcing, screening, scheduling, and reporting to improve efficiency, quality, and funnel predictability

• Data & Reporting: Own weekly reporting on funnel health for your roles, turning data into insights and action

• Experimentation: Test new interview structures, assessments, or candidate experience experiments monthly, and share learnings with the team

Who You Are

• ​​You are a proven recruiter with 3+ years of experience running multiple concurrent searches in high-growth environments (agency and in-house experience is a plus)

• You are equally confident in sourcing, pitching, and closing; you don’t wait for candidates to come to you

• You are instinctively data-driven, using funnel metrics not just to track progress but to guide decisions and influence stakeholders

• You communicate with clarity and confidence, acting as a trusted advisor who balances hiring manager needs with market realities

• You thrive in fast-paced, high-accountability environments where urgency and outcomes matter most

• You are obsessed with creating an exceptional candidate experience while moving with speed and precision

What Success Looks Like

• Quarterly Attainment: ≥90% of closeable roles are filled on time

• Time-to-Fill: Based on role is predictable within ±10% of forecast

• Quality of Hire: ≥80% of new hires hit success in 90 days

• Stakeholder Partnership: Hiring manager satisfaction is consistently high, you are seen as a decision-making partner, not an order taker

• Continuous Improvement: You run monthly and quarterly experiments to accelerate funnel velocity and quality, because the status quo is never the goal

Our Commitment to You

• Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary.

• Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.

• Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers.

• Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.

• Hybrid work environment: we value meaningful collaboration and connection at our Toronto office three days a week, with lunch, snacks, and beverages on us.

• Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.

• Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success.

• Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.

• Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.

The Interview Process

• Stage 1: A 45-minute interview with a member of our Talent team

• Stage 2: A 60-minute Google Meet video call with our Senior Manager, TA

• Stage 3: A 45-minute in-person values interview with a member of our leadership team

• Stage 4: A take-home case study followed by a 60-minute in-person presentation to our Talent Leadership team

Why Relay Might Be the Perfect Fit For You

• You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it. 

• You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.

• You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks.

• You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team. 

• You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself. 

• You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.

• You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together.

• You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too.

Our Promise

We’re driving real change for small business owners, powered by truly remarkable people. At Relay, you’ll find the confidence to take chances, trust to take initiative, and the support you need to build a career you love. Here, we make sure every team member feels empowered to make big decisions, encourage to ask tough questions, and challenged to take risks that result in work we’re all proud of. We give you the baton–you run the Relay.

What’s Important to Us:

Research shows that women-identifying and other marginalized individuals often apply only if they meet 100% of the qualifications. But no one is a perfect match on paper. If this role excites you, we’d love to hear from you and figure out together if it’s a great fit.

At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.

We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.

Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check & employment verification through Certn.