What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Global Payroll Country (or Regional) Lead , joining our Implementation team.

What you bring

We’re looking for a GP Lead to own and deliver Italy payroll implementations for Remote customers—taking complex, real-world setups and turning them into clean data, robust configurations, and reliable go-lives. This is not a traditional “run payroll end-to-end” role. Your impact is in making sure customers start on the right foundation: the right structure, the right rules, the right migrations, and the right expectations.You’ll lead onboarding projects, run deep due diligence (beyond checklists), and work cross-functionally with Operations, Product, and Engineering to continuously improve how implementations are delivered at scale.What you’ll doLead end-to-end Italy payroll implementations: discovery → requirements → configuration → data migration → testing → go-live.Conduct structured due diligence on customer payroll setups and constraints (CCNL rules, allowances, accruals, TFR, funds, social security/tax impacts, etc.).

• Proven, hands-on experience implementing Zucchetti Paghe Infinity (mandatory): configuration, data imports/migrations, setup validation, go-live support.
• 2+ years of Italy payroll experience, ideally in a consultancy/payroll bureau, outsourcer, or in-house payroll function with exposure to implementations/subsidiary transitions.
• Strong understanding of payroll foundations that affect implementation success (e.g., progressivi, CU logic, Uniemens structure, year-to-date handling, etc.)—even if you’re not running monthly payroll as your primary job.
• Ability to manage multiple stakeholders, priorities, and timelines in a remote environment.
• Clear, structured communication: you can translate complexity into actionable steps for customers and internal teams.
• Experience with mid-year transitions, parallel payroll, and complex onboarding scenarios.
• Strong working knowledge of high-volume CCNLs (e.g., Commerce, Metalmeccanico).
• Experience in tech or high-growth environments; comfort collaborating with Product/Engineering.
• Professional English proficiency (written and spoken).
• Extensive payroll experience in a client payroll environment.
• Expert legislative knowledge in the relevant Country.
• Payroll implementation experience .
• Strong communication skills for explaining payroll processes and issues to customers and other stakeholders.
• Deep knowledge in using local payroll tools and software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Experience in accounting/reconciliations.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities

• Act as a true subject matter expert for the specified country / region
• Manage data migration and validation, including mapping, consistency checks, and loading historical/progressive values when required.
• Plan and execute testing cycles (including parallel runs when needed) and ensure reconciliation to agreed acceptance criteria.
• Act as the customer’s trusted point of contact during implementation—communicating complex topics clearly and pragmatically.
• Partner with internal teams to improve templates, tooling, documentation, and automation—reducing repetitive work and increasing quality.
• Participate in Sales hand-over, Lead client hand-over and client kick-off calls
• Lead the planning, execution, and monitoring of global payroll implementation projects, ensuring timely delivery
• Lead the process from inception through to Parallel runs and the first month of ‘Live’ payroll before handing over to Payroll Operations
• Ensure that there is a record of all decisions that were taken throughout the implementation process and ensure Payroll Operations have full visibility including any Standard Operating Procedures that they will require to fulfil ‘Business As Usual’
• Develop and maintain detailed project plans & timelines.
• Serve as the primary point of contact for the team for all stakeholders involved in the implementation process, including internal teams & customers.
• Develop and implement standardised payroll processes, project plans and procedures to ensure consistency and efficiency.
• Provide ongoing support during and after the implementation to resolve any issues or challenges.
• Support the wider implementation team (including Payroll Generalist) and ops team.
• Have a focus on KPIs and SLAs.
• Skilled in implementing and improving processes.
• Ability to mentor, support and lead our Implementation Specialists who will be working alongside you.
• Working with internal teams to improve our platform, completing UAT testing through to shipping. Ensuring all changes are documented

Practicals

• You'll report to: Manager, Implementation
• Team: Global Payroll Operations
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

1. (async) Profile review
2. Interview with recruiter
3. Interview with future manager
4. Interview with another team member
5. Bar Raiser Interview
6. (async) Offer
7. Prior employment verification check

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