Why join us?
We’re a global tech company, just not the kind you’re picturing.
Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.
Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”
People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .
The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.
This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.
The Opportunity
This is a high-impact, execution-oriented role critical to driving commercial growth and revenue performance for our business. As a Monetisation and Pricing lead, you will take end-to-end ownership of implementing the company’s pricing, packaging, and commercial strategies, working directly to operationalise high-priority initiatives that are backed at the CEO and executive level.
You will lead the execution of major pricing and packaging transformations, including plan optimisations, hybrid, location-based models, and legacy pricing migrations.
Your primary focus will be delivering these programs on schedule, with quality, and with measurable impact on key business outcomes such as Net Dollar Retention (NDR), ARPU/ACV expansion, and conversion metrics.
This role requires a product-centric leader who can partner effectively with Product, Engineering, Data, Finance, Revenue Operations, and GTM teams to drive strategy into measurable results, refine implementation details for operational readiness, and communicate progress and impact to senior leadership.
Key Responsibilities:
- Lead Implementation of Commercial Strategy: Take full end-to-end ownership of operationalising and executing the defined pricing, packaging, and commercial frameworks, including plan redesigns, model transitions (e.g., hybrid, location-based), and managing price changes on legacy products.
- Drive Cross-Functional Execution: Partner with Product, Engineering, Revenue Operations, Finance/FP&A, and GTM teams to define implementation requirements, incorporate user and business needs into engineering backlogs, track execution, and forecast financial impacts of changes.
- Design and Lead Pricing Experiments: Build and lead rigorous experimentation plans (pilot tests, A/B tests) to validate strategic assumptions, define success criteria, measure outcomes, and support evidence-based refinement of pricing models.
- Ensure Adoption and Commercial Readiness: Coordinate rollout plans, manage go-to-market sequencing, and ensure effective adoption and compliance of updated structures by Sales, Customer Success, and Support teams through enablement, documentation, and pricing guardrails.
- Provide Commercial Intelligence and Communication: Track competitive pricing, market dynamics, and customer insights to inform strategy, while synthesising complex pricing information into concise briefs for executive and senior leadership communication.
About you:
- SaaS Monetisation and Experience: 6+ years in product management, monetisation, or pricing strategy within SaaS/technology, with proven execution experience in pricing experiments and commercial model implementation.
- Analytical and Cross-Functional Skills: Strong analytical capabilities (data interpretation, scenario modelling; SQL a plus) and demonstrated success working effectively across Product, Engineering, Revenue Operations, Finance, and GTM teams.
- Pricing Expertise and Leadership: Deep knowledge of SaaS pricing strategies (including hybrid and usage-based models), excellent communication skills, and a proven track record of leading complex cross-functional initiatives to successful execution.
At SafetyCulture, we care about people and growing the team, through:
- Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;
- Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies;
- In-house Culinary Crew serving up daily breakfast, lunch and snacks;
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy;
- Table tennis, board games, gym sessions, book club, and pet-friendly offices.
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
