Enterprise Sales Operations Analyst

About the role:

Samsara is looking for a smart, ambitious Sales Operations Analyst interested in helping to ensure the success of our enterprise sales organization. We are seeking people with a passion for helping others, who are eager to work in a fast-paced, dynamic environment and have a direct impact on our growth and the success of our enterprise sales team.

This is a remote position open to candidates residing in Mexico.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Provide comprehensive operational support to the sales organization, including but not limited to account and opportunity management and support case responses
• Solve time-sensitive sales pain points in the moment to get deals across the line
• Own enforcement of sales processes and policies
• Work cross-functionally with internal stakeholders to support sales deals and implement new initiatives
• Help administer sales tools, including Salesforce
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• Problem-solving and analytical skills
• Attention to detail
• Comfortable working under time pressure and in ambiguous situations
• Can quickly adapt to changes in the workplace environment
• Ability to multitask and organize multiple priorities at once
• Strong written and verbal communication skills
• Bachelor’s Degree

An ideal candidate also has:

• 2-3+ years of previous Sales Support, or equivalent, experience
• 2-3+ years working with Salesforce