Senior Product Operations Accounting Manager
•IntuitiveHybrid· 9h
⚙️ Operations⏰ Full-time⭐ Senior🇺🇸 Sunnyvale, USA
9h ago
Springhealth66·about 11 hours ago
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.
The Senior Implementation Manager, Strategic Partnerships, reporting to the Director, Implementation, will independently lead the onboarding and launch of Spring Health’s most complex strategic partnerships. These partnerships may include integration, referral, reseller, payer or carrier, wellbeing rewards, and other partner models. You will translate the partnership strategy into a clear joint operating model and manage delivery from the point at which scope and solution design are defined through launch, stabilization, and transition to steady-state ownership. You will partner closely with a Solutions Engineer to ensure requirements, scope, and solution decisions are sufficiently defined before execution, and with a Technical Implementation Manager on data integrations, testing, and technical readiness. This role is designed for a strategic project leader who brings strong implementation discipline, sound judgment amid ambiguity, and the influence to align stakeholders across multiple organizations.
What you’ll do:
What success looks like:
What you’ll bring:
Bachelor’s degree or equivalent practical experience.
5+ years of experience in implementation, strategic project or program management, professional services, partner operations, or a related field, including independently leading complex cross-functional launches.
Experience onboarding and operationalizing strategic partnerships, such as integration, referral, reseller, payer or carrier, wellbeing rewards, channel, or other ecosystem partnerships.
Experience translating commercial agreements and solution designs into joint operating models, implementation plans, governance, standard operating procedures, and scalable playbooks.
Demonstrated ability to coordinate business and technical workstreams in partnership with solutions engineering, technical implementation, product, engineering, operations, commercial, and partner stakeholders.
Advanced experience with customer relationship management and project management tools, such as Salesforce and Rocketlane, plus a track record of using data, automation, or AI to improve execution and decision-making.
Strong analytical, listening, facilitation, and executive communication skills, with the ability to identify root causes, evaluate tradeoffs, and translate ambiguity into clear recommendations and decisions.
Demonstrated ability to influence senior stakeholders across multiple organizations, establish accountability without formal authority, and maintain momentum through complex handoffs and dependencies.
Sound judgment in ambiguous or evolving situations, with the ability to determine an approach, make timely decisions, and own outcomes while respecting the accountability of subject-matter experts.
High integrity, strong organizational skills, attention to detail, humility, resourcefulness, ambition, professionalism, and a proactive approach.
A deep passion for transforming mental healthcare and eliminating barriers to care.
Nice to have:
Experience in HealthTech, employee benefits, mental health, payer or carrier partnerships, reseller or referral models, wellbeing rewards, APIs, or data integrations.
The target base salary range for this position is $80,000 - $92,000 USD is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.
Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.
Our privacy policy: https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.