We are seeking an entry-level, analytically-oriented Associate Project Manager to join our team! Our ideal candidate is someone who thrives in a fast-paced and dynamic environment, and takes initiative to seek out information, knowledge, and development, proactively. They are a resourceful problem solver who is savvy with technology and finds effective and efficient solutions to complex client problems. The Associate Project Manager is a true self-starter who deals well with uncertainty and ambiguity. Lastly, they are a proven team player who puts the success of the team first.
Responsibilities include (but are not limited to):
- Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials
- Support the Services Delivery project team in:
- Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions
- Designing the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the client
- Accurately and completely documenting all requirements and participating in internal and external specification review meetings
- Assisting with client review meetings of IRT specifications and supporting documents, making any required updates
- Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones
- Managing the cross-functional project team’s schedule and task assignments
- Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT
- Providing protocol-specific support to the client and support team after go-live
- Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed
- Provide system training to end-users using in-person meetings, web meetings, and user manuals
- Provide telephone and email support to system users globally
- Travel to client sites to attend meetings and conduct user training sessions
- Perform other related duties as required
Requirements:
- Bachelor's degree (in life sciences or computer science preferred)
- At least 2 years of experience in a similar role
- Interpersonal and communication skills
- Time management and organizational skills
- Analytical thinking ability
- Creative problem-solving ability
- Attention to detail
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