Senior Incident Manager
•Netdocuments· 3h
⚙️ Operations📝 Contract⭐ Senior💰 $83k-107k🇺🇸 Lehi, USA
3h ago
Syndigo·about 5 hours ago
Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.
Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.
Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.
Job Summary:
A Syndigo company is well known for its cross-domain MDM Center platform, With Syndigo, you can unlock the full, scalable power of Master Data Management (MDM) and Product Information Management (PIM) to build engaging brand and product experiences with actionable insights and improve your customer experience on one platform.
The Customer Operations Team (COPS) (Professional Services Team) is responsible for end-to-end delivery of Syndigo MDM center to its clients. As part of the delivery organization, you are the primary face of the company to all our clients and partners for providing technical consultation and technical solutions there by Master Data Management needs of any client will be addressed effectively.
This role will be based in India.
Supervisory Responsibilities:
Duties/Responsibilities:
As an implementation consultant in delivery organization, you will build your knowledge in Syndigo MDM Centre product and its core features and configure/customize it to cater client needs. You will work with fellow team members, Technical Leads and Solution Architects. Some of the core responsibilities that includes (not limited to) are as follows
Required Skills/Abilities:
Education and Experience:
**This is a hybrid position that requires 2 days per week in office at our Bangalore location**
To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.
Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
Syndigo Job Applicant Privacy Notice
At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.