Senior Product Manager

Synergy Pet Group is one of the fastest-growing players in the pet industry, earning a place on the Inc. 5000 every year since 2018 and sustaining more than 35% annual growth for the past decade. Our portfolio of pet care offerings includes pet-related employee benefits, the industry’s only PPO-style pet insurance, veterinary membership programs, and the veterinary industry’s fastest-growing practice management software. These solutions are used by thousands of veterinary practices and millions of pet owners nationwide. As we scale, we’re building a team that thrives in a high-growth environment and is excited to help shape the future of veterinary care.

Title: Senior Product Manager

What You'll Do

As a Senior Product Manager, you’ll take true ownership of large, complex initiatives across SPG’s pet benefits platform. You’ll lead work end to end—from early discovery through launch and iteration—while driving alignment across teams and partners with a high degree of autonomy.

• Lead high-impact product initiatives from problem framing and research through design, delivery, and post-launch optimization.

• Drive complex, cross-functional efforts spanning multiple systems, teams, and external partners, keeping momentum and accountability without heavy oversight.

• Own product integrations with external partners, including defining requirements, managing timelines, leading partner-facing meetings, and coordinating execution.

• Translate business goals, user needs, and system constraints into clear product direction, detailed requirements, and high-quality execution.

• Partner closely with Design, Engineering, and QA throughout the product lifecycle to deliver thoughtful, scalable solutions.

• Engage directly with users and stakeholders to gather feedback, support or conduct user research, and continuously improve product experiences.

• Navigate ambiguity, make thoughtful tradeoffs, and take full ownership of outcomes.

Qualities We Value

• A strong sense of ownership and self-motivation.

• Excellent product judgment and strategic thinking, paired with strong attention to detail.

• The ability to lead and collaborate effectively across teams and stakeholders.

• Clear and effective written and verbal communication skills.

• 3+ years of experience in a product management or similar role.

• Experience with AI tools and platforms is a strong plus, especially if you enjoy being hands-on beyond planning.

• Experience conducting or synthesizing user research is a plus.

• Background in insurance, employee benefits, or the general pet industry is a plus.

Benefits & Perks

• Comprehensive Health, Dental, and Vision insurance packages

• Company-sponsored pet benefits

• Company-paid life insurance

• Short and long-term disability insurance

• Generous 401k plan

• A lot of potential for growth

• Seeing your work make a difference in the company and the lives of pets

Our Core Values

• Respect: We honor the time, talents, and perspectives of our team, partners, customers, and competitors.

• Humility: We learn from mistakes, value others, and grow together.

• Innovation: We embrace change and forward thinking, trusting the process as we move quickly.

• Positivity: We maintain optimism and a can-do spirit in everything we do.

• Empowerment: We encourage independent thinking, confident decision-making, and ownership of results.

Why Join Synergy Pet Group?

Every role at Synergy touches the lives of pets, the people who love them, and the veterinarians who care for them. With a decade of sustained growth and national reach, we’re building solutions that expand access to pet care, strengthen the veterinary community, and redefine how employers support pet families. If you want to do work that matters — and see your impact scaled across millions of pets — you’ll find a home here.