Business Development Manager
•Stay22· 1h
💼 Sales⏰ Full-time🎯 Lead / Principal🇨🇦 Montreal, Canada
1h ago
The Knot Worldwide·about 8 hours ago
WHAT WE DO MATTERS:
At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.
The UK Renewals Team plays a critical commercial role within the business, managing relationships with over 4,500 active subscription clients. The team is responsible for driving retention, revenue protection, account growth and long-term client value through structured renewal conversations, proactive relationship management and consultative telesales engagement.
We are seeking a commercially driven, people-focused Team Leader to manage and develop a high-performing telesales renewals team. This role is ideal for a leader who thrives in a performance environment, is passionate about coaching and accountability, and understands how strong leadership directly drives retention, revenue and customer loyalty.
You will own team performance against retention and revenue targets, embed best-in-class telesales behaviours, and create a culture of continuous improvement, ownership and customer advocacy.
You are a performance-driven, people-centred sales leader who understands how to balance commercial outcomes with strong team culture.
You will bring:
Formal management experience is highly advantageous but not essential — leadership capability, mindset and behaviours are critical, and will be a core competency to be successful in this role.
WORK MODEL:
This role is Together@TKWW-eligible and based near one of our office hubs. You’ll be expected to work in the office two days a week as part of our hybrid work model.
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey.
WHAT WE LOVE ABOUT YOU:
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people.
To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.
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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
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