Qualifications: 

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• 5+ years of experience in managing Exchange Online, Azure, identity management solutions. Intune, Teams, and the M365 technology stack

• Strong knowledge of Microsoft Exchange, Azure Active Directory, and other identity management technologies.

• Experience with PowerShell scripting for automation and administration.

• Experience/working knowledge with cloud technologies and hybrid environments.

• Excellent problem-solving skills and attention to detail.

• Strong communication and teamwork abilities.

Key Responsibilities:

1. Exchange Online Management:

• Administer and manage Exchange Online services, including mailboxes, groups, rules, and policies.

• Implement and maintain email authentication & security measures via Defender for Office 365 & Exchange Online Protection

• Identify, diagnose, and troubleshoot complex issues related to Exchange Online and its dependencies throughout end-to-end mail flow

• Monitor and optimize the performance and availability of Exchange Online services.

• Conduct regular system audits to ensure compliance with company policies and industry standards.

1. Identity Lifecycle Management:

• Managing identity and access in the Microsoft Cloud – including secure Hybrid environments (sign-on security, MFA, device sign-on methods, Azure Seamless SSO, application registration)

• Implement and enforce identity and access management policies (compliance and conditional access policies, device compliance policy, conditional access policy, PIM, RBAC, user risk and sign-in risk policy)

• Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, XACML integration standards

• Coordinate with IT security teams to ensure the security of identity management solutions.

• Troubleshoot and resolve identity-related issues.

1. Collaboration and Support:

• Collaborate with cross-functional teams to integrate Exchange Online and identity management solutions with other IT systems.

• Provide expert-level support and training to end-users and IT staff.

• Keep abreast of new technologies and best practices in Exchange Online and identity management.

1. Project Management:

• Lead and participate in IT projects related to email and identity management.

• Document processes and maintains detailed records of system configurations and changes.

Preferred Skills:

• Certifications in relevant technologies (e.g., Ms-220, MS-100, MS-200, MS-300, MS-500, MD-101, AZ-140)

• Experience in migrating on-premises Exchange to Exchange Online.

• Knowledge of IT security standards and compliance regulations.