About this Role
The Director, Compensation will serve as Transcarent’s strategic leader for compensation philosophy, design, governance, and execution. This role will ensure that our total rewards programs support organizational goals, drive high performance, reinforce culture, and help attract and retain top talent across clinical, technical, commercial, and operational teams.
You will partner closely with People, Finance, and Executive Leadership to shape our compensation strategy in alignment with our growth stage, culture, and commitment to fairness and transparency. This role requires a blend of strategic thinking, analytical rigor, and hands-on execution.
What You’ll Do
Compensation Strategy & Governance
- Develop and evolve Transcarent’s enterprise-wide compensation philosophy, ensuring competitiveness, equity, and alignment with business objectives.
- Lead market benchmarking efforts and maintain compensation structures, salary ranges, and job architecture frameworks.
- Create and implement compensation policies, governance frameworks, and scalable processes for a rapidly growing organization.
- Serve as an advisor to executive leadership on compensation strategy, competitive trends, and emerging issues.
Executive & Broad-Based Program Design
- Manage design, modeling, and administration of annual compensation cycles including merit, promotions, and incentive programs.
- Partner with Finance on annual budgeting and forecasting for compensation-related investments.
- Own development and refinement of short-term incentive and sales commission programs, ensuring transparency and alignment with company goals.
- Support equity program strategy in partnership with Legal and Finance, including grant guidelines and employee education.
Analytics & Compliance
- Provide deep analytical insights and recommendations using market data, internal benchmarks, and modeling.
- Ensure compliance with federal, state, and local regulations, including pay transparency, FLSA, and other applicable laws.
- Lead pay equity analyses and partner with leaders to promote fair and consistent compensation decisions.
Cross-Functional Partnership & Consultation
- Act as a strategic consultant to HR Business Partners, Talent Acquisition, and business leaders on compensation decisions.
- Educate managers and employees on compensation philosophy, processes, and tools to drive understanding and trust.
- Collaborate with Talent Acquisition to shape competitive, fair offers and hiring practices.
Systems & Operations
- Partner with People Operations to enhance compensation systems, tools, and reporting capabilities.
- Drive process improvements that enhance data accuracy, scalability, and user experience.
- Manage relationships with compensation survey vendors and external consultants.
What You Need
Required
- 8+ years of progressive experience in compensation, with at least 3 years in a leadership role.
- Demonstrated ability to operate effectively in a fast-moving startup environment, balancing speed, flexibility, and execution while navigating evolving priorities.
- Deep expertise in compensation design, analysis, benchmarking, and compliance.
- Experience designing and managing compensation programs for high-growth or technology-driven companies.
- Demonstrated ability to lead compensation cycles, market benchmarking, and job architecture work.
- Strong analytical skills with advanced proficiency in Excel/Sheets; experience using market pricing tools (e.g., Radford, Mercer, Culpepper).
- Ability to influence at all levels, including executives, through data, storytelling, and credibility.
- High level of integrity, discretion, and judgment.
Preferred
- Experience in healthcare, health tech, or similarly regulated industries.
- Familiarity with equity compensation programs and cap table tools (e.g., Carta).
- CCP (Certified Compensation Professional) or similar certification.
- Experience scaling compensation programs across geographically distributed teams.
Who we are
Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFindingᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit transcarent.com, and follow us on LinkedIn.
At Transcarent, our values guide everything we do:
- People First: We prioritize our Members, clients, and each other in every decision
- Care: Every decision starts with improving health and care for our Members
- Resilience: We push boundaries and take the uncharted path to change an industry
- Results: We take ownership, solve with speed, and deliver for our people and each other
- Humble and Human: We lead with humility, bring fun to tough moments, and go further together
Total Rewards
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.
