About the Team
At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team.
ABOUT THE ROLE
We are looking for a dynamic and data-driven Operational Excellence Engineer to join our team. Your mission will be to identify inefficiencies, design end-to-end solutions, and foster a culture of continuous improvement across teams. You won't just be analyzing numbers; you will be the owner of project plans that directly impact our efficiency and customer experience. If you are passionate about improvements, thrive in a fast-paced environment, and enjoy working with multifunctional teams this is the perfect challenge for you.
Responsibilities
- Monitoring key performance metrics and executing project plans with teams to improve business processes and functions,
- Providing solutions and developments according to operation and business needs by owning it end-to-end from design to implementation,
- Bringing new insights into way of doing business, by brainstorming activities based on numerical analysis and reports,
- Raise awareness and maintain the culture of continuous improvement,
- Having business judgement and good instincts while working closely with technology teams,
- Working as part of a data-oriented and multifunctional team.
Expected Qualifications
- University degree (BSc or MSc) in Industrial Engineering or related engineering background,
- Minimum 1 - 3 years of experience in business and operations development, project management (E-commerce logistics experience is a plus),
- Excellent level of written and spoken English,
- Passionate to work with multiple departments (e.g. tech, ops, finance, delivery, customer exp),
- The ability to communicate clearly and effectively with stakeholders, with strong cross-team coordination skills,
- Strong sense of analytical thinking, result-oriented and eager to learn,
- Knowledge on capacity planning, time studies, process improvement, kaizen philosophy, lean principles (6 Sigma experience is a plus),
- Open to direct feedback culture, prone to constant learning, taking initiative and not avoiding responsibility, self-motivated, highly adaptable, and comfortable in a fast-changing and fluid environment,
- Excellent at Excel and SQL is a plus.
What We Offer
- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
- Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
- Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
Take the Next Step
If this role excites you, apply today, we look forward to taking the next step with you.
