New Energy Coordinator - Work From Home / Dayshift

We are seeking a reliable and customer-focused Scheduling & Administrative Coordinator to manage incoming calls, coordinate appointments, and support daily administrative operations. The role involves maintaining accurate schedules, communicating effectively with clients and internal teams, and ensuring a high level of customer service. The ideal candidate is highly organized, detail-oriented, and comfortable handling multiple tasks in a fast-paced environment.

Job Description

• Answer and direct incoming calls in a courteous and professional manner.

• Provide detailed information to clients and address their inquiries regarding scheduling and other services.

• Coordinate and manage appointment schedules for clients and internal teams.

• Optimize scheduling efficiency to ensure maximum productivity and client satisfaction.

• Conduct outbound calls to clients for appointment confirmations, follow-ups, and rescheduling as necessary.

• Maintain accurate and up-to-date records of all scheduled appointments and communications.

• Assist in preparing and distributing schedules and other relevant documents.

• Perform other administrative duties as assigned, such as data entry, filing, and office organization.

Requirements

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.

• Minimum 3 years of experience in a scheduling, administrative, or customer service role.

• Exceptional verbal and written communication abilities.

• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.

• Keen attention to detail to ensure accuracy in scheduling and administrative tasks.

• Comfortable using digital scheduling tools and office software (e.g., MS Office, CRM systems).

• Familiarity with the energy management industry is a plus but not required.

Benefits

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity: 

• Work from home 
• Monday to Friday 7AM to 4PM PHT (adjustments will be made for daylight saving time)
• HMO with 1 free dependent and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success 

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities. 

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.  

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee. 

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team. 

🔗 Learn more about us through our official pages: 

Website: https://twoconnect.com.au/ 

Careers: https://apply.workable.com/twoconnect-careers/  

LinkedIn: https://linkedin.com/company/twoconnectau  

Facebook: https://www.facebook.com/2woconnect/  

Instagram: https://www.instagram.com/twoconnect_/