Vice President, Technology Operations
•Nbcuniversal3Hybrid· 7h
⚙️ Operations⏰ Full-time👔 Executive💰 $235k-325k🇺🇸 Universal City, USA
7h ago
Verse Medical·about 6 hours ago
The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995.
Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us!
Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day.
We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress.
We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection.
We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run.
We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare.
Our revenue cycle capabilities are a key differentiator for us at Verse, not just a back-office operation. This role is focused on scaling what we’ve built to improve operational rigor and outcomes.
This is a hands-on, systems-building role. The right candidate thrives in environments where data may be imperfect, and progress depends on judgment, urgency, and cross-functional leadership.
Within your first year, you will have the opportunity to:
Own end-to-end revenue cycle outcomes at Verse, including strategy, execution, and performance across billing, collections, denials, audits, and payer-specific workflows.
Partner deeply with engineering, product, and design to build, automate, and scale internal RCM tooling, translating operational pain points into durable systems.
Proactively identify structural weaknesses in the revenue cycle and implement solutions before they become material risks to revenue, compliance, or customer experience.
Lead and develop an existing team of directors and managers, while designing the next phase of the org as volume, complexity, and automation increase.
Recruit and develop high-caliber talent across RCM operations, analytics, and strategy, with an emphasis on building strong frontline leadership and analytical depth.
We believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role, we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above, we encourage you to apply.
Core Skills & Experience:
10+ years in revenue cycle management, with 6+ years leading RCM teams in complex, multi-payer, operationally intensive environments (e.g., DME, home health, specialty services, PE-backed healthcare platforms).
Elite analytical skills. Strong Excel skills and deep understanding of RCM metrics. Preferred: SQL experience.
A demonstrated track record of diagnosing ambiguous RCM problems using data, judgment, and process insight, not just best-practice playbooks.
Exposure to technology and product development teams, with a history of working with EPD teams to deliver operational improvement in RCM.
Proven ability to build and scale high-performing teams, including managers, operators, and analytics talent, with clear accountability and operating cadence.
Have built and scaled excellent teams, including hiring team members across the whole spectrum of revenue cycle work, e.g. operations, analytics, strategy, product / technology.
Willingness to travel to New York City every 1–2 months to stay closely connected to the broader leadership team.
We believe in taking care of our team, both professionally and personally. Here’s what we offer:
Comprehensive Health & Wellness: We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents.
Plan for the Future: We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match.
Career Growth: You'll have opportunities for rapid career advancement in a company that's at a major inflection point. We want you to grow with us.
Work Environment & Location: Remote
At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer.
We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at [email protected].