Revenue Operations Associate

About Us:

VideaHealth is a cutting-edge AI-powered solution for dentistry, developed by a team of business operators, engineers, AI scientists, and clinicians spun out of MIT. Our vision is to be the first company to diagnose a billion people globally. Our product is already used by thousands of dental clinicians to improve the quality of care through faster diagnoses, lower operating costs, and improved patient understanding.

About the Position:

The Revenue Operations Associate is an ops generalist with a focus on enablement who helps our revenue team ramp faster, execute more consistently, and operate with clearer processes and tools. This role will own key sales enablement building blocks—onboarding playbooks, enablement content consolidation, and asset management—while also providing day-to-day HubSpot/RevOps support and assisting with CRM reporting and workflow improvements as we scale SMB and DSO motions.

Reporting to our Revenue Operations Manager, yYou’ll sit at the intersection of Sales Enablement and Revenue Operations: making sure our customer-facing teams have the right materials, training, and processes to succeed, and that the systems behind them are accurate and easy to use. This is a cross functional role working closely with Sales, Marketing, BD/Partnerships, Customer Success, and Finance.

What You’ll Do:

HubSpot / RevOps support

• Provide day-to-day support for HubSpot/RevOps “tickets” (user help, data fixes, troubleshooting, small workflow updates).

• Maintain basic CRM data hygiene (deduping, required fields, lifecycle stage consistency) and reinforce pipeline discipline.

• Assist with building and maintaining dashboards and recurring reporting for pipeline visibility, funnel performance, and lead-to-close conversion.

CRM builds & scale support

• Support larger CRM/process builds that enable SMB & DSO scale (e.g., lifecycle workflows, lead routing, stage definitions, handoffs, SLAs)—typically in partnership with a GTM Ops lead.

• Help document and roll out process/system changes so teams adopt them smoothly.

Sales enablement

• Own onboarding playbooks for new hires (reps + managers): checklists, ramp plans, certifications, and role-based learning paths.

• Consolidate enablement resources across GTM into a clear, searchable source of truth (what to use, when, and why).

• Maintain enablement asset hygiene: keep talk tracks, decks, one-pagers, battlecards, and process docs current; partner with SMEs in Product & Marketing to refresh content on a cadence.

• Support enablement delivery: coordinate training, track completion, gather feedback, and iterate on materials to improve ramp and consistency.

• Help standardize “how we sell” through repeatable playbooks (discovery, qualification, handoffs, deal stages) in collaboration with GTM leaders.

What Success Looks Like (First 3–6 Months):

• New hires ramp faster with clear onboarding paths, content, and expectations.

• Enablement content is consolidated and easier to find; fewer “where is the latest deck?” moments.

• Enablement assets stay up-to-date through a simple refresh cadence and clear ownership.

• HubSpot support requests are handled quickly and consistently, reducing friction for GTM teams.

• Core GTM dashboards and reporting are reliable and used in weekly operating rhythms.

Requirements:

• 1–3 years of experience in Sales Enablement, GTM Ops, RevOps, Sales Ops, BizOps, or a commercial support role (internships + strong relevant experience considered).

• Strong project coordination skills: you can take ambiguous asks and turn them into organized execution.

• Comfort with systems and data (HubSpot preferred; Salesforce acceptable) and strong spreadsheet skills.

• Understanding of B2B sales motions and the needs of SMB and/or dental/healthcare sales teams.

• Excellent written communication and documentation habits (you create clear playbooks and keep them current).

Preferred:

• Experience building onboarding programs or sales playbooks.

• Familiarity with enablement/content management tools (e.g., Notion, Google Drive structures, enablement platforms).

• Experience supporting reporting and dashboards (HubSpot reporting, Looker/Tableau/Power BI a plus).

Core Competencies

• Enablement mindset: you love making others successful through clarity, structure, and great resources.

• Operator energy: you execute quickly and reliably, and you sweat the details that keep teams moving.

• Systems thinking: you connect training/materials to the workflows and tools reps use every day.

• Cross-functional collaboration: you can work with Sales, Marketing, CS, and Ops to get inputs and drive adoption.

Don’t meet all the listed requirements? We still encourage you to apply! We are looking for the right teammate who is excited to contribute to our mission and are flexible on level of experience.

VideaHealth is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

VideaHealth is supported by some of the best investors in the world, having raised over $67M in Venture Capital from Tier 1 investors such as Threshold ventures, Spark Capital (Twitter, SnapChat, SmileDirectClub), Zetta Venture (Kaggle), and Pillar VC (PillPack), as well as angel investors such as Frederic Kerrest (Co-founder of Okta). Our work has been featured in TechCrunch, Wall Street Journal, and many other outlets.

If you want to join a breakthrough healthtech company and help accelerate its impact and growth, we encourage you to apply for this exciting opportunity!