Benefits Manager

Internal WelbeHealth Title: Manager, People

Special Assignment: Benefits

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.

The Manager, People - Benefits is accountable for designing, implementing, and overseeing employee benefit programs, ensuring they meet legal requirements and align with organizational objectives. Reporting to the VP, People Operations & Rewards, this role leads a benefits team of approximately two (2) team members to deliver a high level of service excellence and consumer-minded program design. The Manager, People – Benefits works directly with both internal and external stakeholders to deliver high value and compliant benefit plans.

This role is different because the Manager, People – Benefits at WelbeHealth:

• Designs and manages programs through the lens of serving vulnerable seniors - prioritizing empathy, accessibility, and team-member well-being as strategic drivers, not just compliance requirements like in traditional benefits roles
• Provides benefits leadership during a critical period of organizational evolution - a unique opportunity to influence system design, lead a growing team, and shape enterprise-level benefits strategy

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay, bonus
• And additional benefits!

On the day-to-day, you will:

• Drive strategic design, implementation, and overall program management of employee benefit offerings
• Manage health and welfare plans, retirement plans, and other ancillary benefit plans, as well as review and analyze current and new benefit offerings for effectiveness, affordability, and market competitiveness, proposing appropriate modifications
• Support all aspects of employee benefits program compliance including documentation, audits, filings, amendments, eligibility, discrimination testing, and all attributes of benefits employment law and regulations including but not limited to ERISA, HIPPA, IRS, FMLA, and ADA
• Partner with stakeholders to improve internal workflows to ensure a smooth benefit enrollment process, budget forecasting and performance, and overall delivery
• Oversee vendor partnerships to ensure contract obligations are met and service levels are exceeded, as well as conduct renewals, service escalations, regular business performance reviews, and cost management
• Act as the primary point of contact on all escalated benefit questions, working with urgency to meet ongoing team member needs
• Build and deliver effective employee benefit communication campaigns to educate team members, as well as conduct a timely and successful annual open enrollment process and provide reporting and benchmarking, as needed

Job requirements include:

• Bachelor’s degree or higher required; CEBS, HR, or related certifications preferred
• Minimum of five (5) years of experience in HR, including benefits-focused roles
• Minimum of one (1) year of experience successfully leading teams, developing talent, and refining leadership skills
• Experience ensuring a compliant and well-run benefits function; highly analytical, data driven, and experienced with managing budgets
• Expertise in excellent service delivery and employe-centric design; experience building employee benefit communications plans
• Experience building stakeholder relationships, setting shared success criteria, and meeting/exceeding overall business outcomes
• Experience with budget and vendor management

We are seeking a Manager, People - Benefits that ideally has experience in Human Resources with strong benefits exposure in their career. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!