You Will Be

Supporting recurring manual reporting processes and operational workflows to ensure timely and accurate delivery

Scheduling meetings, user interviews, pilot activities, and stakeholder check-ins

Tracking project action items, timelines, and follow-up tasks to help initiatives stay organized

Assisting with meeting preparation, note-taking, agenda management, and documentation updates

Gathering and organizing feedback from surveys, NPS responses, user conversations, and adoption efforts

Supporting recurring Product team communications, newsletters, and internal updates

Repurposing existing content such as presentations, webinars, and documentation into FAQs, internal communications, and social media content

Maintaining organized records, documentation, and project resources

Supporting cross-functional coordination with teams across the organization and external partners

Helping the Product team identify opportunities to improve processes and operational efficiency

You Must Have

Strong organizational skills and exceptional attention to detail

Excellent written and verbal communication skills

The ability to manage multiple tasks and priorities simultaneously

A proactive attitude and willingness to take ownership of administrative and coordination responsibilities

Comfort working in tools such as the Google suite of products, Miro, Jira, Confluence, Asana, or similar collaboration platforms

The ability to work independently while collaborating effectively with others

Strong problem-solving skills and a willingness to learn new systems and processes

1-2 years of applicable experience

A high school diploma or equivalent

Nice to Have

An associate's or bachelor's degree in Business, Marketing, Communications, Project Management, or a related field

Administrative, operations, or project coordination experience

Experience creating presentations, newsletters, social media content, or internal communications