Director of Platform Engineering
•OverstoryHybrid· 2d
💻 Engineering⏰ Full-time👔 Executive🇨🇦 Canada
2d ago
Zapier·18 days ago
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Zapier is on a mission to democratize automation while protecting the security and privacy of millions of users worldwide. We’re hiring a Sr. Security Partner to partner closely with Go-To-Market, sales, engineering, and product teams to build customer trust and serve as a technical security advisor throughout the sales cycles.
This role blends deep security expertise with strong communication and business acumen, enabling the organization to confidently address complex security requirements from prospects, customers, and partners. Acting as a bridge between customer’s security teams and Zapier, this role also works closely with internal product and cross-functional security teams to ensure alignment between customer requirements and Zapier’s security capabilities.
7+ years in technical security roles: application security, product security, or security consulting with customer-facing experience.
Understanding of code and architecture: you can discuss security controls and design decisions with developers
Deep knowledge of application security: API security, authentication/authorization patterns, data protection, and secrets management
Familiarity with Encryption, IAM, and cloud-native architectures (AWS, GCP, Azure).
Understanding of risks and mitigations for LLMs and GenAI applications.
Familiarity with compliance frameworks such as SOC 2, ISO 27001, HIPAA, GDPR
Experience with using AI tools for high-impact, role-relevant opportunities to improve speed, quality, and outcomes.
Experience partnering cross-functionally with internal engineering and product teams to drive security initiatives.
Experience translating customer requirements into actionable engineering and product priorities.
Excellent written and verbal communication skills: ability to explain technical concepts clearly to technical and non-technical audiences including customers, sales teams, and executives.
Prior experience working with customers: addressing customer questions and concerns, reviewing customer input, working cross-functionally with customer facing teams.
Ability to build customer-facing content and speak with confidence in high-pressure engagements
Experience working alongside account executives, customer success managers, or solution engineers and engaging with customers in security-sensitive deals.
Bonus points for:
Developer background (you've written production code)
Security consulting or advisory experience
Solutions engineering or technical sales experience with a focus on security and governance
Public speaking or content creation on security topics
Build expertise in Zapier’s internal security practices and our platform’s governance features.
Act as a strategic security advisor to sales and customer success teams on security-related aspects of complex or high-value deals.
Lead rapid response to technical risk mitigation for concerns raised by customers during deal cycles.
Represent the company’s security posture and lead customer-facing security briefings to address security concerns and accelerate trust.
Consult on the voice of the customer on security related issues and help translate customer requirements into actionable feedback for internal product and security teams, influencing roadmap and priorities.
Get ahead of potential concerns by partnering with enterprise GTM teams, analyzing customer security questionnaires, and identifying improvements in our platform’s governance features.
Develop and maintain sales enablement content: Trust Center knowledge base, security one-pagers, objection handling guides, and whitepapers.
Collaborate with product marketing to ensure security messaging aligns with customer needs and market expectations.
If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.
Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact [email protected].
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.