Product Operations Program Manager
•WesterndigitalHybrid· 12h
📦 Product⏰ Full-time🎯 Lead / Principal🇺🇸 San Jose, USA
12h ago
Aledade·3 days ago
As an Associate Technical Product Manager, you will be a key member of the Analytics Organization, the team that designs technical, service, and content solutions to support Aledade’s various lines of business.
In this role, you will report to an Analytics Leader and serve as a force multiplier for our teams. You will work alongside product team members, business owners, data analysts, designers, and engineers to develop and refine requirements, project goals, solution scope, implementation approach, and rollout plans.
You will support teams of Analytics professionals to help us deliver new data products that power intelligence across our suite of tools. If you’re a data-savvy person looking to break into a product management career within an analytics environment, this is the role for you.
Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.
Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities, and ideal end state, and be able to articulate and advocate for this perspective.
Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.
Ongoing optimization of live user workflows and capabilities, including monitoring of key metrics and user feedback.
Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.
Education: Bachelor’s Degree in a related field.
Experience: 2+ years of analytics, product management, or similar technology experience in large healthcare organizations, product development, or SaaS platforms.
Technical Aptitude: Demonstrated background in data, analytics, or related fields.
Agile & Product Delivery: Experience participating in Agile/Scrum teams or using Agile methodology/concepts in product development (e.g., managing backlogs, sprints, and standups).
Project Management Tools: Proficiency with project management and delivery tools such as JIRA or Trello to manage enhancement requests and delivery processes.
Requirements Definition: Experience writing clear specifications, technical documentation, and user stories that translate business needs into execution plans.
User Research & Workflow: Experience evaluating workflows and operational processes, conducting user research, and using data to inform business decision-making.
Design Collaboration: Experience creating wireframes independently and/or in coordination with designers to visualize solutions.
Problem Solving: Excellent organizational and communication skills, with an emphasis on problem-solving, prioritization, and building subject matter expertise.
Healthcare Domain Knowledge: Knowledge of alternative payment models related to primary care such as MSSP ACOs, Pioneer ACOs, commercial insurance shared savings programs, PCMH.
Technical Familiarity (Bonus): Familiarity with data structures, SQL, or analytics platforms (e.g., Tableau, Snowflake) is a plus, but not required for daily execution.
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.