Apptronik·14 days ago
Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.
We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.
JOB SUMMARY
Apptronik is seeking a Senior Customer Success Manager - Enterprise Accounts to partner with Fortune 500 innovation leaders on the adoption of emerging robotics and automation technologies. In this role, you will own executive relationships, guide customers through complex enterprise deployments, and deliver measurable business outcomes in one of the most exciting frontiers of technology.
As the trusted advisor and primary relationship owner, you’ll design and execute tailored engagement strategies that build customer confidence, accelerate adoptions, and expand account growth.
This role requires a blend of strategic business acumen, technical fluency, and customer leadership - you will need to understand customer operations, interpret our product and technical roadmap, and translate that into impactful use cases. Success will come from your ability to deepen customer engagement, navigate complex organizations, and establish long-term partnerships.
ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES
Enterprise Customer Engagement & Growth
Strategic Account Management
Value Delivery & Technical Fluency
SKILLS AND REQUIREMENTS
EDUCATION and/or EXPERIENCE
PHYSICAL REQUIREMENTS
Work From Home (WFH) Details
*This is a direct hire. Please, no outside Agency solicitations.
Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.