Responsibilities

Responsible for managing the back-end operating systems.

Manage IAM tools and provide functional and business technology support including but not limited to chat faq handling, account management, permission authorization, access review and control, monitoring and alerting, data protection, risk identification and analysis.

Maintain strong working relationships with key stakeholders: business partners, product managers, developers as well as infrastructure and information security teams.

Continuously evaluate the effectiveness of the system functionality, suggesting improvements based on organizational needs.

Correlate events across multiple systems to proactively surface and resolve deep, underlying issues.

Provide all time standby support for emergency recoveries related to permission issues.

Drive access control related projects independently and deliver the positive result timely.

Work with product and develop teams on the UAT to ensure a successful release without major system or user impact

Able to deal with ad-hoc assignments from the management with less supervision.

Requirements

Diploma/ Degree in IT/ Computing related field.

Direct experience with Identity and Access management. Strong understanding of Identity and Access Management principles.

Proficient in creating and managing access control policies based on business requirements

Understanding of security protocols and best practices. Familiarity with relevant technologies and tools for access control.

Strong analytical, organizational, and problem-solving skills are required.

Excellent oral and written CN/EN communication skills are preferred to better communicate with key stakeholders.

Must be highly flexible and adaptable to change.

CISA and PMP are considered as a plus.