Resource Manager

Role: Resource Manager

Location: Remote (Colombia)

Language: Proficiency in English is required as we are a global business

About the role:

We’re seeking a Senior Resource Manager to join our dynamic team. As a vital member of the resourcing function, you’ll closely partner with the Head of Resourcing and on-site teams across the Western timezone. You will fulfill resource requests, monitor employee utilization, coordinate internal moves across accounts, and source high-quality talent for both short-term and long-term freelance placements. This role also involves data entry and maintenance within proprietary systems and partner platforms.

What You'll be Doing:

• Source and screen top creative talent for open roles in the Western timezone, leveraging your networks and knowledge of the creative industry.
• Manage and triage resource requests (tickets) from across the business, ensuring timely and accurate allocation of resources.
• Conduct initial screening of candidates from the freelance pool to assess skill set and culture fit.
• Screen referrals and build relationships with referred talent.
• Coordinate and schedule interviews with hiring teams and discipline leads.
• Negotiate freelance rates and terms to ensure win-win agreements.
• Support freelance onboarding, ensuring a seamless start for new talent.
• Collaborate in developing and implementing best practices and processes for resource management.
• Foster relationships with on-site teams to ensure the best cultural fit and high performance.
• Build and maintain a pool of creative talent for various roles and markets to enable flexible scaling.
• Provide outstanding customer service to both internal and partner teams, acting as a trusted resource point.

What You need to be great in this role:

• Minimum 5 years’ experience as a Resource Manager in an advertising or staffing agency setting.
• At least 5 years of sourcing/recruiting experience in a creative environment, with roles such as graphic/digital designer, account manager, art director, copywriter, and production artist.
• Proven expertise in attracting hard-to-find candidates in competitive markets.
• Excellent communication and interpersonal abilities; comfortable working with all levels of staff and freelancers.
• Strong organizational skills with the ability to effectively multitask and prioritize in a fast-paced environment.
• Adaptable, enthusiastic, and confident with a creative approach to challenges.
• In-depth knowledge of the creative agency landscape.

Why Join Us?

• Work with a forward-thinking, global agency at the forefront of AI-powered creative and production solutions
• Collaborate with top-tier creative, strategic, and tech talent from around the world
• Flexible, remote work environment
• Opportunity to make a tangible impact on global creative projects and talent development

Req ID: 15598

#LI-REMOTE

#LI-MV1