The Consultant is responsible for delivering quality consulting, project management and support services to achieve a high level of customer satisfaction, as an individual contributor or a team member.  

Duties and Responsibilities:

Service Delivery Expertise

- Provide strategic consulting expertise in support of strategic TA / HR project work and across SI partners.

- Follow delivery methodologies appropriate to the project and the consultant’s role and promote industry best practices.

- Deliver high quality execution and completion rates on all client engagements.

- Develop and/or implement effective change management strategies, including communications, testing and training programs.

- Demonstrate the highest level of ethical behavior and personal integrity.

- Engage in positive and pro-active communication with peers and colleagues, building effective relationships within and across the business.

Functional Consulting/Business Analyst Expertise

- Provide functional process and design support to understand the current and desired future state of people, process, and technology to deliver strategic recommendations, successful project outcomes, and/or system implementations.

- Gather feedback to accurately assess the business requirements, pain points and gaps facilitating best practice recommendations.  

- Remain versatile, effective, and continually seek to deepen consulting skills.

Cultural Expertise

- Contribute to and support a positive team environment.

- Provide and accept feedback while looking for opportunities to help others.

- Contribute to broader business goals by attending, participating and collaborating in all relevant company meetings and initiatives to enable continuing development and understanding of the market landscape. 

 

Education

- Bachelor’s degree strongly preferred. High School Diploma or equivalent required.

Experience

- Must have client-facing experience supporting full life cycle of project/program execution following established technology implementation methodology.

- A minimum of 2 years of experience supporting client facing talent acquisition implementations with progressive responsibility.

- A minimum of 2 years of project management experience.

- A minimum of 2 years of consulting experience.

- A minimum of 2 years of experience implementing, optimizing, and supporting end-to-end TA / HR functions and systems including prospect engagement, sourcing, recruiting, analytics.

- Demonstrated ability supporting the successful implementation of technology solutions.

- Experience with development and implementation of change management, communications, testing, and training collateral.

Functional/Technical Knowledge, Skills and Abilities Required

- Experience with SmartRecruiters is required with other system experience desireable: Paradox, Workday, SAP, Oracle. 

- Deep understanding of best practices relating to organizational design, resource productivity, metrics and reporting, technology, recruitment programs and policies, and process optimization.

- Proficient in Word, Excel, PowerPoint, Outlook, Smartsheet, and other related software.     

All your information will be kept confidential according to GDPR requirements.