About you

You’ll be joining Team Manul within the Infrastructure Cluster at ClearBank, supporting and evolving our SWIFT infrastructure, which underpins critical payment messaging and connectivity across the platform.

This role has been intentionally designed to balance Run the Bank (RTB) responsibility with change and improvement work, giving you exposure to both live production support and platform development. You’ll work within a small, experienced team that owns a mission‑critical financial messaging platform, where learning, technical progression and long‑term SME development are strongly encouraged.

You’ll be supported with ongoing training, mentoring, and hands-on experience across the platform.

And you’ll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50.

You will be

• Supporting the day‑to‑day operation of a business‑critical SWIFT platform, ensuring stability, resilience and availability

• Investigating and resolving production issues relating to message flow, connectivity, and platform performance

• Performing patching, upgrades and configuration changes across SWIFT applications and underlying operating systems

• Supporting core SWIFT infrastructure components (e.g. SAA, SAG, SNL) and associated services where applicable

• Assisting with user and access management within SWIFT environments, including virtual users and certificate-based access

• Working with network connectivity and routing concepts, including VPN connectivity and external network providers

• Assisting with platform changes across the full lifecycle, including build, testing, deployment and post‑change validation

• Supporting both planned change and production incidents, contributing to investigation, resolution and clear stakeholder communication

• Contributing to SWIFT-related projects and initiatives, including standards upgrades and security requirements (e.g. CSP, ISO20022)

• Working with on‑premises and hosted infrastructure, gaining hands‑on exposure over time

• Developing an understanding of SWIFT messaging flows (MT/MX / ISO20022) and the wider payments ecosystem

• Supporting and maintaining platform documentation, testing practices and continuous improvement activities

What we are looking for

• Good technical background with experience in infrastructure, platform engineering, or systems support

• Solid understanding of Windows Server OR Linux (preferably RHEL)

• Experience working in production environments, including incident investigation and resolution

• Exposure to patching, upgrades or configuration of critical systems

• Foundational understanding of networking concepts (e.g. connectivity, routing, VPNs)

• Some exposure to SWIFT, financial messaging, or similar enterprise messaging platforms

• Understanding (or awareness) of structured messaging or data flows (e.g. ISO20022, MT/MX concepts)

• Experience or exposure to working within regulated or business-critical environments, including change control practices

• Strong communication skills, with the ability to work effectively across technical and non-technical stakeholders

• Awareness of testing and regression testing, and why organisations validate changes before release

Desirable skills and experience

• Hands‑on experience with:

• SWIFT Alliance products (SAA, SAG, SNL) or similar platforms

• SWIFT connectivity, VPNs, or network provider integrations

• Exposure to:

• SWIFT CSP or security-related initiatives

• Certificate management / HSM concepts

• Experience with:

• Automation or scripting (any language)

• SWIFT APIs or integration tooling

• Knowledge of:

• U2A configuration for EU flows

• SWIFTNet Instant / AGI Knowledge

• Awareness of platform costs, licensing or usage considerations (e.g. SWIFT messaging volumes)

A little bit more about us!

ClearBank is Where You Can belong:

At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: 

• 42% of our senior management roles are held by women 

• Our enhanced family leave policies

• Launching our partnership with Code First Girls 

• Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group 

Our hiring process and what you can expect:

Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; 

Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); 

First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.

Second Interview: This will be a competency-based interview with one or more members of our team.

Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.

Offer: Congratulations! Get ready to transform banking forever! 

Our commitment to you as a candidate:

We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.

We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.

We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!

Equal Opportunities

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. 

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. 

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. 

The legal bit

By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.