The FSD Product Operations Specialist plays a critical role in managing the lifecycle of the FSD Product Risk Management program allowing efficient processes. You will support strategic programs, training, reporting, and tool development to enhance the effectiveness and scalability of the program. You will support the FSD Data Privacy Champion, ensuring business practices and products comply with evolving US state regulations. The specialist will work with legal and compliance teams to address privacy concerns and safeguard customer data.

Responsibilities

• Support management of the full lifecycle of the FSD Product Governance program including facilitation, training, reporting, tool management and partner engagement
• Maintain Program resources, training materials, and reporting dashboards
• Lead the intake and review process for proposals, ensuring Service level agreement adherence.
• Lead collaboration across Sales, Product, Legal, Compliance and other team members
• Support the FSD Data Privacy Champion, partnering with Legal and Compliance teams and support annual renewals and assessments for compliance with state privacy laws
• Help develop and implement Gen AI tools to make program and processes more efficient

• Bachelor's degree

• 5+ years of applicable Operations/Governance-focused program management/product operations experience in Financial Services/Consumer credit industry

• Working knowledge of Credit regulations/US State privacy laws and their applicability to consumer data

• Experience setting up new and data privacy related processes

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.