Account Director

ACCOUNT DIRECTOR

Faircom New York (FNY) is a full-service international fundraising and communications agency that works with nonprofit organizations of varying breadth, depth, mission and size. Established more than two decades ago, we are committed to helping charitable organizations extend their reach through an integrated and innovative approach.

We are passionate about our clients because we believe in their work—and we hope that you could be a committed partner in our mission.

About the Position:

We are currently looking for an energetic, experienced direct mail/direct response fundraising professional, with a background in direct mail, integration, and analytics, to join the account management team and drive campaign strategy and execution for several local and national clients.

As a team member, you should possess a strong confident presence and comfort with managing both clients and collaborating with the internal team members for growth.

You will own the client relationship, managing client expectations and campaigns from start to finish. Moreover, you will work in an integrative way with all team members to grow new client opportunities.

You’re able to master the tough conversations. Running accounts means having important conversations with team members and clients alike, and we are committed to open and candid communication with clients and within our team. When people trust each other, great work can happen.

The position requires a high degree of organization, self-direction, attention to detail and the ability to multi-task. FNY offers a competitive salary and benefits package, including a generous vacation policy, flexible work hours, and a very warm office environment. We hire for both hybrid and remote positions. If you have a positive attitude, innovative ideas, and a roll-up-your-sleeves mentally, we hope to hear from you!

To be successful, you will:

• Create annual and long-term client strategies with measurable results to achieve client goals and drive revenue.
• Develop and execute year-long direct marketing fundraising campaigns within these strategies – integrated across multiple channels including mail, email, and social media.
• Create and deliver compelling, customized presentations and reports for prospects and clients that address their program goals and the agency’s contributions to realizing those goals.
• Oversee project execution for all client programs and ensure that these are delivered on time and within budget parameters.
• Manage junior staff to promote personal growth.
• Secure client contract renewals and grow client portfolio.
• Generate opportunities for new business development.

Requirements/Skills:

• Minimum 5+ years’ experience in fundraising, marketing, or direct mail.
• Nonprofit fundraising and/or agency experience is essential, with a strong background in direct mail and knowledge of digital marketing.
• Demonstrated leadership and project management skills.
• Strong analytic skills to interpret campaign performance and metrics over time.
• Problem-solving approach to analyze information and present it in an effective manner.
• Outstanding written and oral communications skills to develop long-standing client relationships.
• Strong proficiency in Excel and PowerPoint
• Possess a positive attitude in a fast-paced environment; includes working with a broad range of clients and team members.

Please include a cover letter and resume with application.

Faircom NY provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.