Manager, People Operations

Please note, candidates located in San Francisco, CA, will be hybrid, working from our San Francisco office 3 times/week.

Role Scope:

The Manager, People Operations is the operational backbone of the People Operations function. This role owns the design, execution, and continuous improvement of core people processes across the full employee lifecycle in a California-heavy, multi-state healthcare environment. The role ensures operational excellence, data integrity, compliance execution, and a consistent team member experience in a fast-growing startup environment. Additionally, this role will assist in the evolution of Habitat Health’s total rewards program, encompassing compensation, benefits, and rewards.

• In partnership with the Sr. Director of People, create and lead scalable and innovative processes for onboarding, offboarding, job changes, and team member lifecycle processes in preparation for rapid growth.

• Assist with policy creation, audit readiness, and compliance governance in a multi-state environment, with a heavy focus on California.

• In partnership with Executive Directors and Clinical Leadership, create and optimize physician onboarding programs.

• Manage outsourced vendors including home care providers, transportation vendors, and ancillary vendors offering LOA support, etc.

• Monitor ever-changing employment laws in a multi-state environment and make recommendations for policy changes.

• Owns the People Operations calendar to ensure we are prepared for key activities within the team (Open Enrollment, etc.).

• Serves as the lead for annual Open Enrollment, working closely with benefit administrators, owning team member communications, ensuring system readiness, and maintaining benefits compliance across multi-state operations.

• Assist with total rewards efforts including maintaining career architectures, pay ranges, and system implementations.

• Partner with the People Operations Generalist to address complex team member questions and requests and maintain service-level expectations for People Operations.

• Serve as a thought partner to team members and managers to navigate complex questions and interpretation of policies.

Qualifications:

• 5+ years of demonstrable people operations/HR experience within a fast-growing healthcare setting.

• CA and multi-state employment law experience and building policies and handbooks.

• Strong working knowledge of California employment fundamentals (wage/hour, leaves, recordkeeping, etc.)

• Exceptional data analytics and reporting skills utilizing various HR Systems.

• Hands-on experience with Rippling, Greenhouse Onboarding, and partnering with PEOs.

• Owned end to end open enrollment processes and communications.

• 15% travel to centers as needed.

Nice to have:

• Experience scaling early-stage healthcare startups.

• Hands-on experience with compensation planning tools.

Compensation:

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, paid parental leave (birthing and non-birthing parents), short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $117,000 - $147,000 and is bonus eligible. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

Vaccination Policy, including COVID-19

At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe as an essential requirement of this role. Requests for reasonable accommodations due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment.

Our Commitment to Diversity, Equity, and Inclusion:

Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law.

Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at [email protected].

Beware of Scams and Fraud

Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/.