Accountabilities:

In this role, you will be responsible for structuring and delivering training strategies that directly impact the performance and engagement of the retail direct sales channel.

• Design and execute training strategies for the multi-brand direct sales channel, ensuring alignment with commercial goals and reseller experience
• Support channel performance improvement through analysis of key indicators such as revenue drivers and growth metrics
• Develop and sustain training journeys for physical and digital sales channels, supporting technology adoption and process standardization
• Create action plans to address critical satisfaction issues and performance gaps within the reseller network
• Ensure effective knowledge transfer of sales techniques, commercial practices, and best execution standards
• Collaborate with cross-functional teams such as sales channels, categories, and communications to maximize training impact and efficiency

Requirements:

We are looking for a professional with experience in training, commercial environments, and project coordination, with strong analytical and communication skills.

• Completed degree in Administration, Marketing, Communication, or related fields
• Experience in retail channels, communications, categories, or commercial environments
• Experience in project management and cross-functional initiatives
• Proficiency in Google Workspace tools (Sheets and Presentations)
• Familiarity with using AI tools to optimize processes and daily workflows
• Strong communication and organizational skills, with a collaborative mindset
• Experience in training or learning methodologies will be considered a strong differential

Benefits:

• Comprehensive health plan (medical and dental coverage)
• Meal and food allowances, including holiday bonus benefits
• Wellness programs including gym partnerships and mental health support
• Home office assistance for hybrid and remote models
• Discount on company products and exclusive employee partnerships
• Childcare, family support, and extended parental leave programs
• Life insurance and financial protection benefits
• Education support and access to training and development platforms
• Flexible benefits package tailored to employee needs and eligibility