Accountabilities:

• Support the development, maintenance, and communication of travel safety, security, and risk management policies, procedures, and guidance materials across the organization.
• Coordinate with internal teams and regional stakeholders to ensure consistent implementation of safety and security standards and best practices.
• Maintain and update Duty of Care databases, staff profiles, and related operational records to ensure accurate and reliable information.
• Assist with the management of external vendors, including travel providers, insurance partners, security consultants, and Duty of Care service providers.
• Conduct research and contribute to the preparation of country risk assessments, security briefings, travel guidance, and operational support materials.
• Support crisis management and incident response activities by maintaining documentation, contact lists, procedures, and reporting records.
• Assist in the delivery of training programs and awareness initiatives related to travel safety, crisis preparedness, and organizational security.
• Provide day-to-day support to employees seeking guidance on travel, safety, security, and compliance-related matters.
• Administer organizational tools and systems, including document management platforms, managed travel programs, and electronic signature solutions.
• Support Request for Proposal (RFP) processes and sanctions compliance activities in collaboration with internal departments.

Requirements

• Minimum 2 years of professional experience in travel, safety, security, risk management, or related operational support functions, preferably within a global organization.
• Experience working with Duty of Care platforms such as Healix, International SOS, Global Guardian, Crisis24, or similar systems.
• Hands-on experience with database administration, records management, and maintaining operational data accuracy.
• At least 2 years of experience supporting or managing Request for Proposal (RFP) processes.
• Proficiency with Microsoft Office 365, SharePoint, Salesforce, and related business applications.
• Strong organizational, administrative, and multitasking skills with excellent attention to detail.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Excellent communication and stakeholder management skills, with the ability to support colleagues across different regions and functions.
• Advanced English proficiency (C1 level or equivalent).
• Additional proficiency in French or Spanish is highly desirable.
• Demonstrated ability to work independently while collaborating effectively in a remote and multicultural environment.

Benefits

• Flexible remote working arrangement with opportunities for hybrid collaboration where applicable.
• Competitive compensation package.
• Generous paid time off, including annual leave and dedicated wellbeing or resilience days.
• Professional development and career growth opportunities within an international organization.
• Access to employee assistance programs and wellbeing resources.
• Participation in wellness activities designed to support work-life balance.
• Sabbatical opportunities and additional programs that encourage personal and professional renewal.
• Collaborative, inclusive, and mission-driven work environment with global exposure.
• Opportunity to contribute to meaningful initiatives that create positive impact worldwide.