This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Corporate Account Management Manager (Remote). In this pivotal role, you will lead a team dedicated to enhancing customer success and nurturing strategic client relationships. Your leadership will not only drive team performance but also help in executing critical account strategies that foster client satisfaction and growth. By focusing on both people development and account management, you'll play a crucial part in scaling the company's operations while aligning our client management practices with best-in-class standards.
Accountabilities
- Manage and develop a team of 3-4 Corporate Account Managers.
- Conduct regular 1:1 meetings to support team development and address challenges.
- Set performance expectations and hold team accountable to metrics.
- Support onboarding and training of new team members.
- Analyze team performance data and identify improvement areas.
- Provide strategic support on complex client negotiations and renewals.
- Escalate issues and feedback related to account health.
Requirements
- Bachelor's degree or relevant experience.
- 6+ years in B2B customer success or account management, preferably in SaaS.
- 2+ years of people management experience or demonstrated leadership readiness.
- Proven ability to exceed retention and growth targets.
- Strong leadership capabilities to motivate and coach team members.
- Exceptional communication skills for diverse interactions and presentations.
- Consultative selling skills to understand and align with client needs.
- Ability to manage multiple priorities in a fast-paced environment.
- Familiarity with CRM solutions, especially Salesforce, and data analysis.
- Technical aptitude and capacity to quickly learn new account management concepts.
- Experience working in remote or hybrid settings.
Benefits
- Competitive salary in line with industry standards.
- Equity and multiple health insurance options.
- Daily meal stipend.
- Supportive and inclusive workplace culture.
- Opportunities for professional development and growth.
- Recognition and rewards for performance and innovation.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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