This role will be based in Dublin, Ireland.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

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We are looking for an Associate Account Director to join our team in contributing to successful client relationships with corporate clients in the SMB market. You will be responsible for making sure that clients renew their contracts with LinkedIn’s talent and learning products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs.  

Responsibilities:  

• Execute small account contract renewals that maximize contract value while protecting and enhancing the customer relationship  
• Own, drive and manage the renewal process for a high volume of customers  
• Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure  
• Provide executive management with complete visibility to renewals and solicit executive involvement as required  
• Communicate risk clearly and take the lead in developing resolution strategies  
• Accurately maintain a quarterly forecast of renewals in your territory

 

Basic Qualifications:

• Fluency in both German and English 
• 1+ year(s) of experience in sales or account management with a focus on negotiating contracts  
   

Preferred Qualifications:  

• Experience with recruiting/HR software, SaaS opportunities and Salesforce.com  
• Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)  
• Strong understanding of the talent acquisition/staffing agency industry  
• Solid negotiation skills that allow for value-based contract negotiations at the senior level  
• Excellent communication and project, time and customer management skills  
• Demonstrated ability to find, manage and close Enterprise businesses in an evangelistic sales environment 
   

Suggested Skills:  

• Negotiation 
• Communication 
• Customer Management 
• Time Management

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