Take your career to new heights with Loopio! 🚀✨

We are seeking a Lead Product Manager to drive the vision, strategy, and execution of our innovative AI-first experiences that enable users to seamlessly create, edit, and refine proposals, streamlining the sales process and unlocking new levels of efficiency and personalization. The ideal candidate brings a proven track record of delivering innovative AI experiences to enterprise customers, a solid understanding of AI/LLM architectures, and the ability to translate complex systems into intuitive customer workflows.

You will initially work as part of the team that owns the "front door" of our user experience: the intelligent ingestion and understanding of RFPs, security questionnaires, due diligence documents, etc. You will work directly with our Engineering and AI/ML teams to optimize how we ingest and interpret complex data from documents like Word, PDF, Excel, and online procurement and diligence portals.

This role is designed to expand. As you leverage AI to solve the immediate challenge of high-fidelity data ingestion, you will lay the groundwork for our broader ambition: AI-first agentic experiences. We need a leader who can deliver immediate value through AI-powered document processing today, while architecting the autonomous agent workflows of tomorrow.

💻 What You’ll Be Doing:

• Monitor industry trends and deeply understand the needs of enterprise sales teams and proposal managers, and conduct discovery with users to validate problems, pain points, and success criteria.

• Lead end-to-end product lifecycle: discovery, requirements, prioritization, and delivery.

• Collaborate with engineering, design, data science, and GTM teams to deliver features that balance feasibility, scalability, and usability.

• Drive iterative product development, leveraging rapid prototyping and experimentation.

• Partner closely with Engineering and AI/ML teams to understand dependencies and ensure technical feasibility and data readiness for building reliable AI experiences.

• Evaluate trade-offs in AI system design (latency, context windows, parsing accuracy, model selection, fine-tuning, prompt engineering) to optimize for customer value.

• Define and own the outcomes you define for your roadmap, delivering meaningful and measurable success for our customers.

✨ What You’ll Bring to the Team:

• 7+ years in B2B SaaS product management, including at least 2 years in a lead or senior PM role on empowered product teams.

• A data-centric mindset, relentlessly pursuing evidence and systematically leveraging it in your decision-making and communication processes

• A proven track record of launching successful B2B AI-enabled products is a must-have, ideally within the domain of Document/Knowledge Management and Search.

• Familiarity with LLMs, RAG, document parsing, embeddings, vector databases, and agent orchestration frameworks.

• Ability to engage with engineers and data scientists on system architecture, dependencies, and trade-offs.

• Entrepreneurial, user-centric, and results-oriented.

• Excited by ambiguity, innovation, and pushing the boundaries of what AI can do for enterprise workflows.

• Strong strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategies.

• Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders and customers at all levels.

Where You’ll Work 📍

• Loopio is a global company, HQ’d in Canada, that embraces flexible and effective work models. While many of our teams operate remotely, this role is part of a new, strategic product team that will work in a hybrid model to accelerate innovation and foster deep collaboration.

• For this role, you will be based in our Toronto, Ontario hub, with the expectation of working from our co-working space in downtown Toronto 3 days per week. This approach is intentionally designed to give you the best of both worlds: high-impact, in-person collaboration with your team to drive impactful product initiatives, and the flexibility of focused work-from-home days.

• Our co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station

• Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru).

• You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday

• We encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why You’ll ♥️ Working at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations

• You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.

• We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio.

• We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.

• You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.

• Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!

• Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.

• You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. 

Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.

AI in Recruitment 👩🏻‍💻 At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ([email protected]) should you require accommodations at any point during our virtual interview processes.