Lead Product Manager
•Loopio· 3h
📦 Product⏰ Full-time🎯 Lead / Principal💰 $145k-194k🇨🇦 Toronto, Canada
3h ago
Roller·about 4 hours ago
ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.
Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.
Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.
We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.
🚀 Real Scale, Real Momentum - If you want your judgment to matter, this is the place. ROLLER is a global, rapidly scaling SaaS business backed by Insight Partners. In 2025, we powered 90 million guest experiences across those 35 countries and we’re growing fast towards 1 billion experiences a year. Decisions you make as a PM show up in real venues, with real staff, serving real guests.
🎯 True Product Ownership - PMs at ROLLER own problems end-to-end. That means discovery, delivery, adoption, and commercial impact. Shipping isn't the finish line. You're accountable for whether customers actually use what you build and whether it moves the business.
🗣️ Customers, Not Proxies - You won’t be insulated from customers by layers of process. You’ll talk directly with operators, visit venues, validate ideas in-market, and learn from real usage. This is product management with dirt on your shoes and data in your hands.
🧠 Seat at the Table - PMs work closely with senior leadership and are expected to have a point of view. You’ll regularly share your thinking, challenge assumptions, and influence direction. If you’re strong, you’ll be heard. If you’re right, you’ll move the company.
❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.
🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.
💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.
We’re hiring a Technical Product Manager to play a critical role in scaling and standardising localisation capabilities across the ROLLER platform, ROLLER already operates across multiple European countries, and this role focuses on strengthening regional foundations while enabling continued expansion.
This role sits at the intersection of product strategy, platform extensibility, and technical execution. You’ll lead a newly formed, senior squad focused on regional readiness, covering areas such as fiscal and regulatory requirements, regional payment and integration patterns, and scalable approaches to localisation (e.g, language, configuration, and market-specific rules).
Unlike more traditional PM roles, this position requires deep technical fluency. You’ll work closely with Engineers on integration-heavy initiatives, translate complex requirements into clear technical outcomes, and QA your own work by validating APIs, data flows, and edge cases end-to-end. You’re comfortable going beyond workflows and UX to understand how the system actually works.
This role is based in London and offers a hybrid work approach, with our office located in Shoreditch, close to Liverpool Street.
🚀 You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
🏝️ 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).
🎉 Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
💙 Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!