Engineering Manager
•ExperianHybrid· 19h
💻 Engineering⏰ Full-time🎯 Lead / Principal🇧🇷 São Paulo, Brazil
19h ago
NICE·about 1 month ago
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We are seeking a Portfolio Sales Engineering Manager to lead a high-performing pre-sales organization with a strong focus on Agentic AI and AI-powered Customer Experience (CX) solutions across the NICE portfolio. This is a leadership role responsible for shaping how autonomous agents, copilots, and AI-driven CX workflows are positioned, demonstrated, and delivered to enterprise customers across Western & Northern Europe.
You will lead and develop a team of Portfolio Sales Engineers, partner closely with Sales and Product leadership, act as a trusted advisor to customers and effectively articulate the value of NiCE solutions with both business and technical audiences.
How You Will Make an Impact
The Portfolio Sales Engineering Manager is a confident storyteller and hands-on leader with a strong background in solution selling and enterprise software. You will lead by example, eliminate sales obstacles through creative and adaptive approaches, and ensure consistent technical excellence across complex sales opportunities.
This role is ideal for someone who enjoys balancing people leadership, portfolio ownership and direct customer engagement, and who has a strong technical foundation with a customer-first mindset.
Have you got what it takes?
Nice to Have
Why NiCE?
NiCE is a global leader in AI-powered customer experience, operating thousands of AI-driven customer journeys every day at enterprise scale. This role offers a unique opportunity to influence how Agentic AI is adopted, trusted, and scaled across Europe, while building and leading one of the most advanced AI pre-sales teams in the industry.
Requisition ID: 10676
Reporting into: Director, Portfolio Presales
Role Type: Manager
#LI-Remote
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.