Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
Rithum is an AI‑first organization, meaning AI is foundational to how we work, collaborate, and grow. Across all roles, employees are expected to leverage AI to move faster, work smarter, and create repeatable patterns that benefit others. AI proficiency is a core capability, reinforced through clear standards, tooling, and ongoing support. At Rithum, you contribute to advancing our AI‑first ways of working.
As a Senior Product Manager, you own the strategy, roadmap, and outcomes for a key product area within Rithum's commerce platform. You operate largely independently, tackle open-ended and ambiguous problems, and bring cross-functional teams together around a shared vision. You are expected to have deep expertise in your domain and leverage AI-powered capabilities to rapidly shape the next generation of commerce for the world's largest retailers and brands.
Responsibilities
- Be the owner of our Catalog/Listings product and drive the long-term vision for the world’s leading eCommerce platform, leveraging AI-first approaches to accelerate discovery, decision-making, and delivery.
- Synthesize qualitative inputs—including client interviews, support tickets, and survey feedback—using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy.
- Define, write, and maintain AI evaluation datasets and rubrics to measure model performance (e.g., accuracy, hallucination rates, tone)
- Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives.
- Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration.
- Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment.
- Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery.
- Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity.
- Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience.
- Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust.
- Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met.
- Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability.
- Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions.
Qualifications
Minimum Qualifications
- 3+ years of proven product management experience within the B2B SaaS industry with a complex enterprise level product, preferably in ecommerce
- Experience building products that help brands and sellers successfully onboard product catalogs, including tools for feed submission, validation feedback, and error resolution that reduce friction and time-to-live for new listings
- Experience defining and tracking catalog health metrics, such as attribute completeness, image quality scores, indexing latency, etc, and using data to prioritize roadmap investments that improve catalog quality at scale
- Experience as a Product Manager working on AI‑powered products, AI workflows, or data & insights platforms
- Hands-on experience writing evaluations for AI/ML systems (e.g., RAG systems, agents, LLMs)
- Strong experience with the full product development lifecycle, including setting goals for your products, measuring the results, and quantifying the impact of features on the business
- Experience driving strategy and execution for complex, integrated software ecosystems, particularly with unifying multiple platforms
- Proven experience in supporting team-based projects, with a focus on ensuring alignment with project goals and contributing to technical teams
- Experience using AI tools to synthesize qualitative research (e.g., client interviews, support tickets, survey feedback) into structured themes, opportunity areas, and/or prioritization inputs
- Experience prototyping product concepts or workflows using AI tools (e.g., generating wireframe descriptions, user flows, or low-fidelity mockups via AI) to validate ideas before engineering investment
- Proven use of AI to accelerate documentation workflows (PRDs, release notes, one pagers, etc.) while maintaining high quality and appropriate editorial judgment
- Comfort using AI-assisted tools for data exploration and analysis (e.g., natural language querying of datasets, AI-generated chart interpretation, or anomaly identification) to support faster, evidence-based decisions
- Strong ability to work with vendors and internal teams, ensuring effective communication with stakeholders for successful project delivery
- Comfortable presenting product strategy and impact to stakeholders across all levels of the organization
- Analytically minded with proficiency in data-driven decision making and experience with product analytics tools
- Experience collaborating with large clients – our clients are some of the biggest in commerce
- Positive & growth-oriented mindset with a strong bias to action
- Strong and concise written & verbal communication skills with the ability impactfully tailor your communication to any audience
- Ability to explain technical concepts to non-technical audiences
- Ability to work in fast-paced environments and manage multiple projects simultaneously
Preferred Qualifications
- Bachelors or Advanced degree
- 5+ years of product management experience
- Expertise in product discovery and search, including ownership of search relevance, indexing strategies, faceted navigation, and ranking models that drive measurable improvements in findability and conversion.
- PM experience at a top tech company or fast-growing startup preferably in eCommerce
- Intrapreneurial/founder mindset
- Experience working on a global product management team
Travel Required
Up to 10%
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
- Partner with the leading brands and retailers.
- Connect with passionate professionals who will help support your goals.
- Participate in an inclusive, welcoming work atmosphere.
- Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
- Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $130,000-$195,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
- Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
- A 6% 401(k) match
- Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
- 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
- Accident, critical illness, and hospital indemnity insurance
- Pet insurance
- Legal assistance and identity theft insurance plans
- Life insurance 2x salary
- Access to the Calm app and the Employee Assistance Program
- $65/month Remote work stipend for internet
- Culture and team-building activities
- Tuition assistance
- Career development opportunities
- Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
