Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people.

The Total Rewards Analyst supports the day-to-day administration of benefits, compensation, and payroll-related processes as part of the Total Rewards & People Operations team. This role partners closely with Benefits, Compensation, Payroll, and People Operations to ensure employee questions are handled accurately and efficiently, and that core Total Rewards processes are executed consistently and in compliance with established policies and procedures. This is an excellent opportunity for someone early in their HR or Total Rewards career who is detail-oriented, service-minded, and eager to learn how benefits, compensation, payroll and people operations operate at scale.

Responsibilities

• Support the administration of employee benefits programs by assisting with enrollments, data updates, audits, documentation, and employee inquiries.

• Handle inbound Total Rewards employee questions through the HR Zendesk ticketing system, providing accurate responses or routing issues appropriately.

• Assist with leave of absence administration tasks, benefits-related documentation, and routine follow-ups with vendors or internal partners.

• Provide support for compensation and payroll processes by documenting changes, validating data for accuracy in HRIS, and supporting reporting and audits.

• Perform regular audits and data checks across Total Rewards and People Operations systems to ensure accuracy and compliance.

• Maintain and update documentation, job aids, and process guides related to Total Rewards workflows.

• Identify opportunities to improve efficiency, reduce manual work, and streamline recurring administrative tasks.

• Support special projects and initiatives across the Total Rewards and People Operations teams as needed.

90 Day Plan

Within your first 90 days at Virta, we expect you will do the following:

• Learn Virta’s Total Rewards programs, employee populations, and core company policies.

• Become proficient in the HR systems and tools used to support benefits, compensation, payroll, onboarding, and ticket management.

• Begin independently handling routine HR Zendesk tickets related to benefits, and compensation with appropriate escalation.

• Build working relationships with members of the People team

Must-Haves

• 2+ years of experience in an HR, People Operations, Total Rewards, or administrative support role.

• Demonstrated curiosity, initiative, and willingness to learn, with a track record of taking ownership of tasks and following work through to completion.

• Strong attention to detail and ability to manage repetitive, process-driven work accurately.

• Experience supporting employee inquiries through a ticketing system (e.g., Zendesk, Jira, or similar).

• Basic proficiency with HR systems and spreadsheets (e.g., Excel or Google Sheets).

• Clear written and verbal communication skills with a strong service-oriented mindset.

• Ability to handle sensitive and confidential employee information with discretion and sound judgment, and to follow established data privacy and security practices.

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

• You put people first and take care of yourself, your peers, and our patients equally

• You have a strong sense of ownership and take initiative while empowering others to do the same

• You prioritize positive impact over busy work

• You have no ego and understand that everyone has something to bring to the table regardless of experience

• You appreciate transparency and promote trust and empowerment through open access of information

• You are evidence-based and prioritize data and science over seniority or dogma

• You take risks and rapidly iterate

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Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $73,000-90,000/year. Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers.

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.

As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco.
Clinical roles: We currently do not hire in the following states: AK, HI, RI
Corporate roles: We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.

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