About Waterworks
When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What We Provide
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
The Role
The Senior Product Manager, Product Development is a key leader within the Product organization, responsible for driving category and portfolio outcomes for our largest line of business (LOB), Fittings. This role blends deep technical product expertise and market insight with strong business acumen, portfolio prioritization, and cross-functional leadership.
As a strategic leader works closely with the Fittings team and defines and guides the execution of multi-year product roadmaps, making disciplined trade-offs across innovation, lifecycle management, simplification, margin performance, and organizational capacity. This role plays a critical part in aligning product strategy with broader business objectives.
In close partnership with Merchandising and the broader management team, the Senior Product Manager drives LOB performance, leads key initiatives, and ensures clear, consistent communication across the organization, including product roadmap planning and launch execution.
This is a hybrid role requiring onsite presence at the Corporate office a minimum of 3 days per week.
Responsibilities:
Portfolio & Category Leadership
- Own category strategy for assigned fittings area, including new development, facelift, extensions and exits
- Define and manage multi - year roadmaps
- Translates market, customer, and competitive insights into portfolio decisions
- Lead prioritization decisions across competing initiatives; make and defend trade-offs with cross functional leadership
- Drive portfolio simplification and productivity initiatives to improve margin, complexity and speed to market
- Serve as the primary authority for assigned categories in leadership forums
Business Ownership & Performance Management
- Own category-level financial performance, including revenue, margin and productivity targets
- Monitor performance and identify risks and opportunities, driving actions to optimize business outcomes
- Translate market, customer and sales insights into recommendations that inform product and merchandising decisions
- Partner with leadership to ensure alignment with broader financial goals and category priorities
Cross-Functional Leadership & Execution
- Lead and drive alignment across Product Development, Engineering, Merchandising, Marketing, Sales and Operations
- Ensure clarity of priorities, timelines, and accountability across stakeholders
- Lead execution of product initiatives and launches, ensuring consistency with strategic direction
- Proactively identify risks and implement mitigation strategies to ensure successful delivery
Go-to-Market Execution
- Lead execution of go-to-market strategies for assigned categories in partnership with Marketing and Sales
- Ensure alignment of digital and showroom merchandising with product positioning and business objectives
- Oversee delivery of assets, tools and training to support successful product launches and sales enablement
- Partner cross-functionally to ensure cohesive product storytelling across all customer touchpoints
Cost & Data Management
- Lead the RFQ process, including cost and MOQ negotiation with vendors, with expertise in cost construction
- Collaborate on product price strategy to support merchandising and LOB product margin targets
- Ensure accuracy and definition of product data information, including taxonomy, attributes, product associations, and feature statements across all systems
- Lead timely resolution of product related support tickets
Quality & Compliance
- Set expectations for Waterworks Product to ensure we deliver excellence
- Support Engineering and Quality Control to uphold Waterworks standard of product excellence
- Proficiency in LOB compliance requirements, partner with Compliance & Engineering teams to ensure all products comply with domestic and international standards
- Other duties and responsibilities as assigned
Key Qualifications:
- Strong product management and strategic execution skills, with the ability to translate strategy into results
- Proven ability to lead cross-functional initiatives and influence stakeholders in a matrixed environment
- Strong analytical capabilities, with experience translating data into actionable recommendations
- Solid market acumen with accountability for category-level performance
- Excellent communication and organizational skills, with the ability manage competing priorities
Requirements:
- Bachelor’s degree required
- 8+ years of experience in Product Management, Product Development, or Merchandising
- Experience managing large, SKU-intensive portfolios with lifecycle complexity
- Demonstrated ability to make and lead business and portfolio decisions in ambiguous environments
- Strong executive communication and cross-functional influence skills
- Experience with PLM, ERP, and product data systems required
- Luxury or premium brand and team management experience strongly preferred
- Domestic and international vendor experience required
- Travel required up to 25% (Domestic and International)
Our Values
Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.
Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.
Own It: Be responsible for your results. Empower yourself and others to step forward and lead.
Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.
Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.
Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate's experience and expertise and may vary from the amounts listed above.
Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
