About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
Canary is at the forefront of providing AI-powered technology solutions to the hospitality industry. Our mission is to help hotels modernize operations, enhance guest experiences, and drive business results through intuitive, digital-first products. Our innovative platform is trusted by hotels worldwide for its ability to streamline operations and improve guest satisfaction.
We are looking for a Product Manager to join our growing team. In this role, you’ll collaborate closely with Engineering, Design, and Go-To-Market teams to build and launch products that solve real customer problems and drive business impact. This role offers the opportunity to work on a variety of exciting parts of the hotel technology ecosystem, including guest communication, digital check-in, payments, upsells, and more. We’ll plug you into the right product area based on your strengths, interests, and the evolving needs of the business.
If you have at least 2 years of product management experience, a strong customer focus, and a passion for building technology products, we’d love to hear from you.
Responsibilities
- Contribute to the product vision, roadmap, and execution by collaborating with cross-functional teams to prioritize and deliver high-impact features.
- Work with Engineering and Design teams to create intuitive and reliable user experiences.
- Partner with Sales, Customer Success, and Marketing to support product launches, gather feedback, and drive adoption.
- Conduct customer research, analyze product usage, and synthesize insights to inform product decisions.
- Define and track key product success metrics to measure impact and guide future improvements.
- Stay current on industry trends, market needs, and emerging technologies relevant to our customers.
Qualifications
- Minimum of 2+ years of product management experience in a technology-driven environment. We are not considering candidates without prior product management experience.
- Strong problem-solving skills and a customer-centric approach—you seek to understand pain points and deliver practical, effective solutions.
- Experience working with Engineering and Design teams to bring products to market.
- Ability to manage multiple priorities and make thoughtful tradeoffs in a fast-paced, high-growth environment.
- Strong communication skills with the ability to collaborate effectively across teams and with external stakeholders.
- Bonus: Experience in hospitality technology, messaging platforms, or AI-driven products is a plus.
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
