All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud
JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.
About the role:
The VP of Product Management will be responsible for leading JumpCloud’s globally distributed product management team and overseeing the strategic direction, development, and lifecycle of our different products and platform services. This role requires a leader with deep industry knowledge, a strong technical background, and a proven track record of building, scaling and operating a globally distributed team that will work in a highly cross-functional model with their engineering, product marketing and other business partners. . The ideal candidate will be able to navigate and manage a highly diverse set of teams and technology that are intentionally woven into an advanced SaaS-based platform for our large customer base. The candidate must have extensive experience in these management models and have the ability to adapt and apply their leadership skills to grow and develop talent to drive strong operational rigor to execute on the customer outcomes required.
Key Responsibilities:
Strategic Leadership:
- In collaboration with the SVP of Product and CTO, develop and execute a comprehensive product strategy aligned with the company's vision and goals.
- Identify market opportunities, define product roadmaps, and prioritize initiatives based on business impact and customer needs.
- Foster a customer-centric culture, ensuring that product development is guided by user feedback and market trends.
Operational and Process Rigor:
- Development and refinement and standardization of product management processes (Product Ops) and overall curation and execution of the Global Priority List (GPL)
- Driving and facilitating cross-functional strategic alignment on strategic initiatives and inter-dependent release management
- Establishing and enforcing data-driven decision-making across teams to drive prioritization and engineering workflow
Product Development:
- Have the ability to think about the overall JC product, and develop a roadmap on how we might grow the platform and the business.
- Implement best practices in agile development, ensuring efficient and high-quality product releases.
Team Leadership:
- Build, mentor, and lead a high-performing product management team.
- Set clear goals, provide regular feedback, and support professional development for team members.
- Promote a collaborative and innovative work environment.
Market and Competitive Analysis:
- Conduct thorough market research to understand industry trends, customer needs, and competitive landscape.
- Use insights to inform product strategy and positioning.
- Develop go-to-market strategies and work closely with marketing and sales teams to ensure successful product launches.
Stakeholder Management
- Serve as the primary point of contact for product-related matters, both internally and externally.
- Present product plans, progress, and performance metrics to the executive team.
- Build strong relationships with key customers, partners, and industry influencers.
Preferred Qualifications:
- Minimum of 10 years of experience in product management, with at least 5 years in a leadership role.General understanding of security and IT admin customer personas.
- Strong execution - Proven track record of successfully managing and launching complex software products.
- Global leadership - Proven experience scaling and managing a globally distributed product management teamsStrong understanding of identity and access management (IAM) technologies, trends, and market dynamics.
- Exceptional leadership and team-building skills, with the ability to inspire and motivate others.
- Excellent analytical, strategic thinking, and problem-solving abilities.
- Outstanding communication and interpersonal skills, with the ability to effectively convey complex technical concepts to diverse audiences.
- Experience with agile methodologies and product management tools.
- Strong customer focus and a passion for creating great user experiences.
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Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.
Language:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"
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