NBCUniversal is seeking a Manager, Production Assets to serve as a primary client-facing partner for Universal Studio Services, supporting Universal Television productions and third-party clients across commercials, feature film, television, music videos, and events. This role supports Costume, Set Decoration, Props, and Scene Dock rental services, while providing operational and personnel leadership for the New York Asset Centers, with scope to support additional Asset Center operations and broader global initiatives as business needs evolve. In addition to day-to-day operations, this role plays a key part in supporting internal studio operations and driving the continued growth of the third-party business through strategic planning, marketing alignment, and service expansion.
Beyond managing the New York Asset Center teams and third-party initiatives, this role acts as support to internal Universal Television productions, providing strategic guidance on asset planning, storage logistics, labor planning, and cost efficiencies throughout the full lifecycle of a project—from launch, through wrap, and into long-term hold. The Manager partners closely with production leadership, production accounting, and department heads to deliver a high-touch client experience and maximize asset utilization across all television productions.
What You’ll Do:
- Client & Production Partnership
- Serve as the primary point of contact for Universal Television productions and third-party clients, supporting commercials, feature films, television, music videos, and events through Costume, Set Decoration, Props, and Scene Dock rental services.
- Build and maintain strong client relationships by developing a deep understanding of creative, operational, and budgetary needs in order to effectively advise and support rental requirements and service solutions.
- Support third-party business growth through strategic client engagement, service positioning, and coordination with internal marketing and studio partners.
- For internal Universal Television productions, host and lead production launch and wrap calls, presenting service offerings and providing guidance on wrap planning, while delivering recommendations with clear cost implications to producers, production managers, UPMs, and other key stakeholders.
- Operations, Finance & Asset Management
- Oversee day-to-day operations of the New York Asset Centers, including but not limited to, scheduling, crewing, budgeting, purchasing, trucking logistics, equipment rentals, monthly storage billing and timecard approvals.
- Manage Universal vendors by overseeing new vendor onboarding, processing invoices, coordinating services and order requests, managing service calls, and resolving billing or service disputes.
- Partner with studio billing clerks to set up third-party clients, ensure orders are billed appropriately, and confirm client deals and discounts are established correctly.
- Oversee the full asset lifecycle including acquisition, cataloging, barcoding, inventorying, merchandising, decommissioning, and liquidation.
- Measure and report rental inventory utilization.
- Manage on-site and off-site storage facilities to ensure assets are organized, accessible, and cost-effective.
- Partner with production accountants, line producers, UPMs, Universal Television Finance, and Production Executives to ensure studio procedures are followed and any billing discrepancies are resolved.
- Leadership, Teams & Workplace Management
- Provide operational leadership and personnel management across the New York Asset Centers, including the Costume, Set Decoration, Props, and Scenery Departments, and other assigned Asset Center operations.
- Lead and support union department heads to ensure teams are aligned with business strategy, client expectations, and production schedules.
- Oversee personnel matters in partnership with department heads and direct management, including performance evaluations, overtime approvals, timekeeping, vacation requests, disciplinary actions, and related employee issues.
- Ensure weekly Timekeeper submissions and daily labor distributions are completed accurately, timely, and properly coded.
- Maintain strong vendor relationships and implement continuous improvements to operational processes, systems, safety practices, and departmental policies.
- Partner with Facilities, Security, and Environmental Health & Safety to maintain a safe, compliant, and production-ready environment.
- Meet with executives, producers, and production teams to discuss project needs, timelines, and evolving requirements.
Let’s Talk About You…
- Customer Service Champion – No request is too big or too small, you put customers and our people first.
- Communicates with ease – You have a way with words; written and verbal.
- Executer – You get things done! Using strong business acumen, inciteful analytical skills, and superior organizational skills you manage through competing priorities within a matrixed environment.
- Juggler – You know how to manage multiple tasks and priorities and move them all along effectively while keeping stakeholders updated and informed.
- Analytical expert – You create tools and processes quickly and accurately to provide job estimates for clients leveraging deep industry experience, historical trends, team expertise, and vendor relationships.
- Team Leader – prior experience leading and developing a team and giving meaningful feedback; will be a great asset for this role.
What You Must Have:
- Bachelor’s degree in Business Administration, Communications, Production Management, or a related field, or equivalent professional experience.
- 5+ years of experience in production, studio services, asset rental, or operational environments supporting complex workflows, schedules, and budgets.
- 5+ years of leadership or supervisory experience, preferably within a production, rental house, studio services, or union-based environment.
What Would Make You a Stand-out:
- Experience working with all levels of personnel (executives, middle managers, operational supervisor, front-line crew, and clients).
- Strong leadership and production management skills in fast-paced, union environments.
- Deep understanding of union labor practices and contract requirements.
- Background in asset management and the ability to ensure maximum utilization of assets across all productions.
- Ability to instinctively appraise assets based on value, usefulness, rent ability, etc.
- Skilled in negotiating win-win deal terms with customers and other internal stakeholders.
- Knowledge of various studio departments and production groups.
- Experience working on set and managing production budgets.
- Demonstrated experience working in either television, features, commercials and/or within an Costume/Prop rental houses or studio services operation role.
- Strong understanding of studio operations and production workflows, including launches, wraps and long-term holds.
- Experience supporting television, feature, and/or commercial productions within studio services or rental operations for Costume, Set Decoration, Props, or Scenery departments strongly preferred.
- Proven ability to collaborate cross-functionally with production leadership, accounting, finance, and studio partners in a client-facing role.
Additional Requirements:
- Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $100,000 - $110,000 (bonus eligible)
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
