Who We Are
Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized.
Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG.
What you’ll do
As the Market Intelligence & Analyst Relationships Principal, you will be the strategic leader responsible for driving Pindrop’s market intelligence, competitive analysis, and analyst relations programs. You will ensure Pindrop’s AI-driven security and authentication solutions are accurately represented and positively positioned in the market, while also taking ownership of competitive intelligence and integrating AI advancements into all aspects of your work. You will:
- Develop and execute a comprehensive market intelligence and analyst relations strategy that aligns with Pindrop’s business objectives, with a focus on AI, machine learning, and cybersecurity innovation.
- Lead the collection, analysis, and synthesis of competitive intelligence, market trends, and emerging threats, leveraging advanced AI tools and methodologies to provide actionable insights to executive leadership and cross-functional teams.
- Build, nurture, and manage strong relationships with key industry analysts, influencers, and thought leaders across firms such as Gartner, Forrester, IDC, and emerging AI-focused analyst groups.
- Plan and execute analyst briefings, inquiries, and events—ensuring clear communication of Pindrop’s AI capabilities, product roadmap, and market differentiation.
- Collaborate cross-functionally with Product, Marketing, Engineering, and Executive teams to gather insights, prepare briefing materials, and ensure consistent, data-driven messaging.
- Track and report on analyst perception, share of voice, and inclusion in key industry evaluations (e.g., Magic Quadrant, Forrester Wave), with a focus on Pindrop’s AI leadership.
- Support the development of AI-focused content, including whitepapers, webinars, and thought leadership, in partnership with marketing and product teams.
- Ensure Pindrop’s analyst-facing materials and communications are optimized for generative AI search and answer engines, reflecting the latest best practices in digital visibility.
- Educate internal teams on analyst relations best practices, the evolving AI analyst landscape, and the impact of analyst insights on business outcomes.
- Stay current on the latest trends in AI, machine learning, and generative technologies, integrating these insights into analyst engagement, competitive intelligence, and corporate strategy.
- Drive the integration of AI and automation into competitive intelligence processes, including predictive analytics, threat modeling, and market forecasting.
- Provide strategic recommendations to executive leadership based on synthesized market, competitive, and analyst insights, influencing product and go-to-market strategies.
Who you are
- You are a relationship-driven, strategic communicator with a passion for technology, AI, and cybersecurity.
- You thrive in fast-paced, collaborative environments and are comfortable working with cross-functional teams on both tactical and strategic initiatives.
- You are resilient in the face of challenges, change, and ambiguity.
- You are optimistic and believe that you can make a problem into a solution.
- You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed—especially as the AI landscape continually evolves.
- You take accountability, do what you say you’ll do, under-promise and over-deliver.
- You are nimble and adaptable when priorities change and continue to see the “forest through the trees.”
- You actively seek opportunities to learn about emerging AI technologies, ethics, and best practices, and share those insights to improve program management and launch effectiveness.
Your skill-set
Must-haves:
- 12+ years of experience in market intelligence, competitive intelligence, analyst relations, or product marketing within a B2B technology, SaaS, or cybersecurity company.
- Demonstrated experience leading competitive intelligence and analyst relations programs, including influencing Gartner and Forrester research (e.g., MQ/Wave) through structured storytelling and strong customer evidence.
- Deep understanding of AI/ML concepts, trends, and their application in enterprise security, authentication, and threat intelligence.
- Advanced experience with AI-driven market intelligence tools, data analytics platforms, and competitive research methodologies.
- Exceptional written and verbal communication skills, with the ability to translate complex technical topics into clear, compelling narratives for analyst and executive audiences.
- Proven project management skills; ability to manage multiple campaigns, briefings, and deliverables simultaneously.
- Analytical and detail-oriented; confident in leveraging data, market research, and competitive intelligence to inform messaging and strategy.
Nice-to-haves:
- Bachelor’s or Master’s degree in Marketing, Communications, Computer Science, Business, or a related field.
- Familiarity with AI marketing tools, CRM, and analyst relations platforms (e.g., ARchitect, Salesforce, HubSpot, Demandbase).
- Experience optimizing content for generative AI search and answer engines (AEO/GEO).
- IIAR> certification or similar AR professional development.
- Experience supporting inclusion in major analyst evaluations (e.g., Gartner MQ, Forrester Wave).
- Experience in cybersecurity threat intelligence, risk analysis, or incident response.
What’s in it for you
As a Pindropper, you will join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO.
- Within 30 days, you’ll
- Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers.
- Map the analyst relations and competitive intelligence ecosystem—conduct stakeholder interviews across Product, Marketing, Engineering, and Executive teams to understand current processes, roles, and pain points.
- Deep dive into Pindrop’s AI/voice security product portfolio and analyst coverage through demos, documentation, and research review.
- Shadow ongoing analyst briefings and events, documenting best practices and opportunities for AI-centric messaging.
- Establish relationships with key internal and external stakeholders essential to your success.
- Within 60 days, you’ll
- Lead your first analyst briefing or inquiry, preparing materials that highlight Pindrop’s AI and competitive differentiation.
Take ownership of the analyst engagement and competitive intelligence calendar, managing timelines, deliverables, and stakeholder communications.
Implement improvements in planning and tracking, with a focus on scalable, data-driven processes for AI-powered product launches and competitive analysis.
Contribute to dashboards that include analytics, market/competitor moves, and analyst sentiment in the AI and cybersecurity landscape.
- Within 90 days, you’ll
- Drive participation in a major analyst research cycle or event, ensuring Pindrop’s AI and competitive leadership is clearly communicated.
- Create new collateral and toolkits that highlight Pindrop’s competitive and compliant AI/ML advantages for analyst and internal audiences.
- Lead post-engagement analysis, documenting lessons learned and integrating analyst and competitive feedback into future strategy.
- Teach us something new—share insights that shape the next phase of AI-driven market intelligence and analyst relations at Pindrop.
What we offer
As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:
- Competitive compensation, including equity for all employees
- Unlimited Paid Time Off (PTO)
- Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
- Best-in-class Health Savings Account (HSA) employer contribution
- Affordable vision and dental plans for you and your family
- Employer-provided life and disability coverage with additional supplemental options
- Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
- One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
- Identity protection through Norton LifeLock
- Recurring monthly Phone and Internet allowance
- One-time home office allowance
- Remote first environment – meaning you have flexibility in your day!
- Company holidays
- Annual professional development and learning benefit
- Pick your own Apple MacBook Pro
- Retirement plan with competitive 401(k) match
- Wellness Program, including Employee Assistance Program, 24/7 Telemedicine
This position will be posted for 60 days after February 4, 2026. #LI-Remote
What we live by
At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:
- Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
- Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.
- Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
- Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together.
- Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.
Not sure if this is you?
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Pindrop is an Equal Opportunity Employer
Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.
