CRM Manager - LatAm
•WiseHybrid· 23h
📣 Marketing⏰ Full-time📈 Mid Level🇧🇷 São Paulo, Brazil
23h ago
Ruby Labs·1 day ago
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
We are expanding our Marketing Department and looking for a meticulous, results-driven Localizations Manager to lead localization operations across all Ruby Labs brands.
This full-time role will manage the end-to-end localization process across 30+ languages, ensuring that all translated assets sound 100% native, maintain product and brand integrity, and directly contribute to measurable performance improvements across marketing funnels and in-product experiences.
You will own a localization workflow powered by Lokalise, AI tools, and cross-functional collaboration with brand managers, product managers, and developers. You’ll ensure high-quality translations, maintain consistency across product ecosystems, and help drive conversion improvements by adapting content for global audiences.
This is a high-impact role reporting directly to the Marketing Director.
Localization Management: Oversee all translations of websites, email campaigns, ad creatives, funnels, and marketing assets across 30+ languages using Lokalise + AI tools.
Native-Level Quality: Ensure all localized content reads naturally, culturally fits the target market, and avoids literal or machine-sounding translations.
AI-Driven Workflow: Leverage Lokalise, AI models (e.g., ChatGPT, DeepL, Manus AI), and internal guidelines to achieve high-quality outputs.
Performance & Quality Monitoring: Evaluate the impact of localized content on conversion rates, user engagement, and product experience across different markets.
Project Management: Own timelines and deliverables across multiple brands and languages. Prioritize tasks and communicate effectively with stakeholders.
UI/UX Awareness: Ensure translations are visually compatible with web layouts. Maintain readability and design integrity across all languages.
Collaboration: Work cross-functionally with brand managers, designers, copywriters, and developers, to ensure a seamless user experience in all languages.
Minimum 2 years of experience in localization or translation of marketing and product content at scale.
Hands-on experience with Lokalise (must-have).
Strong experience using AI-powered translation tools (ChatGPT, DeepL, Manus AI, or similar).
Proven project management skills across multiple languages and stakeholders.
Strong marketing and cultural adaptation insight—understanding how tone, messaging, and nuance differ across markets.
Strong awareness of UI/UX considerations for multilingual products.
Fluent English; additional languages are a plus.
Experience with GitHub or working with product teams that use Git-based workflows.
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
Discover the perks of being part of our vibrant team! We offer:
Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
Application Submission: Provide your CV along with examples of localized marketing materials or links to work you’ve led.
Recruiter Screening (40 minutes): Discuss your experience, tools used, and your process for achieving native-sounding translations.
Task Assignment: Showcase your ability to localize assets using AI tools and set up A/B test strategy.
Final Interview (60 minutes): Meet with the Marketing Director to share your strategic vision and ideas to improve global localization performance.
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
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